How many employees do you currently have working at your Marin County location(s)?

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* 2. How many employees do you currently have working at your Marin County location(s)?

Who is responsible for hiring at your business?

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* 3. Who is responsible for hiring at your business?

Which resources to you currently utilize when finding employees? (Check All That Apply)

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* 4. Which resources to you currently utilize when finding employees? (Check All That Apply)

Approximately what percentage (%) of positions in your organization do you consider entry-level?

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* 5. Approximately what percentage (%) of positions in your organization do you consider entry-level?

Approximately what percentage (%) of positions in your organization require a certificate or degree beyond a high school diploma?

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* 6. Approximately what percentage (%) of positions in your organization require a certificate or degree beyond a high school diploma?

Are there positions in your organization which do NOT require a high school diploma?

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* 7. Are there positions in your organization which do NOT require a high school diploma?

How many employees to you estimate hiring in the next six months, if any?

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* 8. How many employees to you estimate hiring in the next six months, if any?

Which jobs will make up the most new positions, if any?

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* 9. Which jobs will make up the most new positions, if any?

How many employees to you estimate hiring in the next 12-18 months, if any?

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* 10. How many employees to you estimate hiring in the next 12-18 months, if any?

Which jobs will make up the most new positions, if any?

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* 11. Which jobs will make up the most new positions, if any?

When hiring new employees, how would you rate the overall degree of difficulty you have in finding qualified applicants who meet your hiring needs?

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* 12. When hiring new employees, how would you rate the overall degree of difficulty you have in finding qualified applicants who meet your hiring needs?

For what positions do you consistently have the most difficulty in finding qualified applicants who meet your hiring needs?

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* 13. For what positions do you consistently have the most difficulty in finding qualified applicants who meet your hiring needs?

About what percentage (%) of your employees are recruited from outside Marin County?

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* 14. About what percentage (%) of your employees are recruited from outside Marin County?

Do you believe jobs in the hospitality/tourism industry are viewed as viable CAREERS in Marin County?

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* 15. Do you believe jobs in the hospitality/tourism industry are viewed as viable CAREERS in Marin County?

How satisfied are you with the skill sets of newly-hired employees?

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* 16. How satisfied are you with the skill sets of newly-hired employees?

Which "soft skills" do you believe are most critical for employees to be successful in the hospitality/tourism industry?

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* 17. Which "soft skills" do you believe are most critical for employees to be successful in the hospitality/tourism industry?

  Extremely Critical Very Critical Critical Somewhat Critical Not Critical
Conflict Resolution
Writing
Accountability
Team Work
Problem Solving
Sense Of Urgency
Critical Thinking
People Management
Judgement
Strong Work Ethic
Language Proficiency
Which "soft skills" do you believe new employees have the largest deficiencies?

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* 18. Which "soft skills" do you believe new employees have the largest deficiencies?

  Extremely Deficient Very Deficient Deficient Somewhat Deficient Not Deficient
Conflict Resolution
Writing
Accountability
Team Work
Problem Solving
Sense Of Urgency
Critical Thinking
People Management
Judgement
Strong Work Ethic
Language Proficiency
Rank in order of importance the factors you believe are contributing to retention challenges within the Marin County hospitality industry?

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* 19. Rank in order of importance the factors you believe are contributing to retention challenges within the Marin County hospitality industry?

Do retention challenges impact your business?

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* 20. Do retention challenges impact your business?

If yes, explain:

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* 21. If yes, explain:

Does your business have a formal employee career development program?

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* 22. Does your business have a formal employee career development program?

If yes, please list:

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* 23. If yes, please list:

In order of importance, which strategies do you believe would best improve Marin County's hospitality/tourism industry's hiring challenges?

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* 24. In order of importance, which strategies do you believe would best improve Marin County's hospitality/tourism industry's hiring challenges?

Would you be interested in participating in the development of a customer-service program to train the following targeted populations for jobs in the hospitality/tourism industry?

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* 25. Would you be interested in participating in the development of a customer-service program to train the following targeted populations for jobs in the hospitality/tourism industry?

  Extremely Interested Very Interested Interested Somewhat Interested Not Interested
High School Students
Seniors
Military Veterans
English-Language Learners
Individuals With Past Criminal Records

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