Exit this survey

2012 NPTA Member Satisfaction Survey

1. Membership Services Evaluation

Please give us your feedback on NPTA member services.

Question Title

* 1. How satisfied are you with NPTA customer service?

Very satisfied

Somewhat satisfied

Somewhat dissatisfied

Very dissatisfied

Question Title

* 2. How important do you consider the following services provided by NPTA?

	Very important	Somewhat important	Not very important	Not important at all
Online CEs	Online CEs Very important	Online CEs Somewhat important	Online CEs Not very important	Online CEs Not important at all
Webinars/Seminars/Live CEs	Webinars/Seminars/Live CEs Very important	Webinars/Seminars/Live CEs Somewhat important	Webinars/Seminars/Live CEs Not very important	Webinars/Seminars/Live CEs Not important at all
Today's Technician™ magazine	Today's Technician™ magazine Very important	Today's Technician™ magazine Somewhat important	Today's Technician™ magazine Not very important	Today's Technician™ magazine Not important at all
RxPO annual convention	RxPO annual convention Very important	RxPO annual convention Somewhat important	RxPO annual convention Not very important	RxPO annual convention Not important at all
Articles/Online news	Articles/Online news Very important	Articles/Online news Somewhat important	Articles/Online news Not very important	Articles/Online news Not important at all
NPTA e-newsletters/RSS feeds	NPTA e-newsletters/RSS feeds Very important	NPTA e-newsletters/RSS feeds Somewhat important	NPTA e-newsletters/RSS feeds Not very important	NPTA e-newsletters/RSS feeds Not important at all
NPTA social media (Facebook/Twitter/LinkedIn/CPhT Central blog)	NPTA social media (Facebook/Twitter/LinkedIn/CPhT Central blog) Very important	NPTA social media (Facebook/Twitter/LinkedIn/CPhT Central blog) Somewhat important	NPTA social media (Facebook/Twitter/LinkedIn/CPhT Central blog) Not very important	NPTA social media (Facebook/Twitter/LinkedIn/CPhT Central blog) Not important at all
NPTA advocacy efforts	NPTA advocacy efforts Very important	NPTA advocacy efforts Somewhat important	NPTA advocacy efforts Not very important	NPTA advocacy efforts Not important at all
NPTA certificate courses (IV, chemo, compounding)	NPTA certificate courses (IV, chemo, compounding) Very important	NPTA certificate courses (IV, chemo, compounding) Somewhat important	NPTA certificate courses (IV, chemo, compounding) Not very important	NPTA certificate courses (IV, chemo, compounding) Not important at all

Question Title

* 3. Please rate your satisfaction with the following services provided by NPTA.

	Highly satisfied	Somewhat satisfied	Somewhat dissatisfied	Highly dissatisfied
Online CEs	Online CEs Highly satisfied	Online CEs Somewhat satisfied	Online CEs Somewhat dissatisfied	Online CEs Highly dissatisfied
Webinars/Seminars/Live CEs	Webinars/Seminars/Live CEs Highly satisfied	Webinars/Seminars/Live CEs Somewhat satisfied	Webinars/Seminars/Live CEs Somewhat dissatisfied	Webinars/Seminars/Live CEs Highly dissatisfied
Today's Technician™ magazine	Today's Technician™ magazine Highly satisfied	Today's Technician™ magazine Somewhat satisfied	Today's Technician™ magazine Somewhat dissatisfied	Today's Technician™ magazine Highly dissatisfied
RxPO annual convention	RxPO annual convention Highly satisfied	RxPO annual convention Somewhat satisfied	RxPO annual convention Somewhat dissatisfied	RxPO annual convention Highly dissatisfied
Articles/Online news	Articles/Online news Highly satisfied	Articles/Online news Somewhat satisfied	Articles/Online news Somewhat dissatisfied	Articles/Online news Highly dissatisfied
NPTA e-newsletters/RSS feeds	NPTA e-newsletters/RSS feeds Highly satisfied	NPTA e-newsletters/RSS feeds Somewhat satisfied	NPTA e-newsletters/RSS feeds Somewhat dissatisfied	NPTA e-newsletters/RSS feeds Highly dissatisfied
NPTA social media (Facebook/Twitter/LinkedIn/CPhT Central blog)	NPTA social media (Facebook/Twitter/LinkedIn/CPhT Central blog) Highly satisfied	NPTA social media (Facebook/Twitter/LinkedIn/CPhT Central blog) Somewhat satisfied	NPTA social media (Facebook/Twitter/LinkedIn/CPhT Central blog) Somewhat dissatisfied	NPTA social media (Facebook/Twitter/LinkedIn/CPhT Central blog) Highly dissatisfied
NPTA advocacy efforts	NPTA advocacy efforts Highly satisfied	NPTA advocacy efforts Somewhat satisfied	NPTA advocacy efforts Somewhat dissatisfied	NPTA advocacy efforts Highly dissatisfied
NPTA certificate courses (IV, chemo, compounding)	NPTA certificate courses (IV, chemo, compounding) Highly satisfied	NPTA certificate courses (IV, chemo, compounding) Somewhat satisfied	NPTA certificate courses (IV, chemo, compounding) Somewhat dissatisfied	NPTA certificate courses (IV, chemo, compounding) Highly dissatisfied

Question Title

* 4. Out of the services listed in question #3, with which are you the MOST satisfied?

Question Title

* 5. Referring to the service with which you are MOST satisfied, what changes (if any) would you like to see with this service?

Question Title

* 6. Out of the services listed in question #3, with which are you the LEAST satisfied?

Question Title

* 7. Referring to the service with which you are LEAST satisfied, what can we do to improve this service?

Question Title

* 8. As an organization, what grade would you give NPTA overall?

A

B

C

D

F

Question Title

* 9. Would you recommend NPTA to your colleagues?

Yes

No

Question Title

* 10. What new service(s), course(s) and/or product(s) would you like to see NPTA offer?