NHRS Withdrawal/Rollover Survey

In order to provide you with the best possible service, the New Hampshire Retirement System would appreciate a few moments of your time to fill out a brief online survey.

Please rate your experience concerning your withdrawal or rollover of member accumulated contributions.
1.How satisfied are you with the following:
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
Phone system navigation (if applicable)
Email (if applicable)
Initial contact with a representative
Ease of paperwork required to complete your refund or withdrawal
Timeliness of payment
2.How satisfied are you with the service provided by the NHRS representative who assisted you?
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
Friendliness / Professionalism / Courtesy
Knowledge
Clarity of verbal explanation
Clarity of written materials (if applicable)
Provided follow-up information as promised (if applicable)
3.Overall, how satisfied are you with your experience?
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
4.Please share any additional comments regarding your withdrawal or rollover. We are interested in your positive feedback, as well as any areas that you believe need improvement.
5.Contact Information (optional):
6.How do you prefer to communicate with NHRS?
7.Do you use the NHRS toll-free phone number?
8.Did you know NHRS had a toll-free phone number?
9.Would you use the toll-free phone number to communicate with NHRS?
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