Customer Satisfaction Survey As a North Central customer your satisfaction is our top priority. That's why we're asking for your feedback. Please fill out the survey below and let your response help us improve our service. Question Title * 1. Overall, how satisfied or dissatisfied are you with our company? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Question Title * 2. Which of the following words would you use to describe our products? Select all that apply. Reliable High quality Useful Unique Good value for money Overpriced Impractical Ineffective Poor quality Unreliable Question Title * 3. How well do our products meet your needs? Extremely well Very well Somewhat well Not so well Not at all well Question Title * 4. How would you rate the quality of our products? Very high quality High quality Neither high nor low quality Low quality Very low quality Question Title * 5. How would you rate the value for money of our products? Excellent Above average Average Below average Poor Question Title * 6. How responsive have we been to your questions or concerns about our products? Extremely responsive Very responsive Moderately responsive Not so responsive Not at all responsive Not applicable Question Title * 7. How long have you been a customer of our company? Less than six months Six months to a year 1 - 2 years 3 or more years Question Title * 8. How likely are you to purchase any of our products again? Extremely likely Very likely Somewhat likely Not so likely Not at all likely Question Title * 9. How likely is it that you would recommend this company to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 10. Do you have any other comments, questions, or concerns? Question Title * 11. North Central is committed to maintaining the security of your confidential information. If you would like to be contacted regarding your responses, please provide your name, address, and telephone number in the fields below. If you choose to provide your information, you will be entered into a drawing for a chance to win a prize! Name: Telephone Number: Address: Submit response
