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* 1. Overall, how would you rate the service you received through one-Link?

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* 2. Did the Service Coordinator you spoke with ask you what services and supports you were looking to be
connected to?

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* 3. Did the service coordinator involve you in decision making about where you would like to receive the services recommended to you?

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* 4. Were you treated with dignity and respect when on the phone with us?

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* 5. Did your experience with one-Link match what you were expecting?

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* 6. What was the most helpful thing that one-Link provided you with?

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