My Account Feedback

Introduction and background

Thank you for registering on My Account. As one of the first people to use My Account, we would really appreciate your feedback to help us make improvements.

The data controller is Coventry City Council. The information from this survey will be used to improve our services, the information may be shared with partners to improve service delivery across the city. Your response will be temporarily stored on SurveyMonkey’s secure servers based in the USA. SurveyMonkey undertakes not to disclose the responses to others without lawful grounds.

Please rate the My Account area for each of the following features using the scale of 1 to 5, where 1 is poor and 5 is excellent.
5 (Excellent)
4
3
2
1 (Poor)
Overall rating
The clarity of information
The ease of finding the information I need
How easy did you find registering for My Account?
Did you register for My Account on behalf of yourself or someone else?
Did you link My Account to your Council Tax account?(Required.)
Yes
No
I do not have a Council Tax account
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