* 1. On average, how often do you visit Maxwell Library in a typical month?

* 2. What is your gender and age group?

* 3. In general, what is the main reason you visit Maxwell Library? (check as many as apply)

* 4. In general, how satisfied or dissatisfied are you with the service(s) you selected in the previous question?

* 5. Overall, how would you rate the quality of your customer service experiences at Maxwell Library?

* 6. Overall, how satisfied or dissatisfied are you with Maxwell Library?

* 7. What one word would you use to describe Maxwell Library?

* 8. In general, when are the most convenient times for you to visit the library? (select all that apply)

* 9. In your opinion, what one change would you make to improve Maxwell Library?

* 10. Do you have any additional comments in regard to Maxwell Library?

* 11. Maxwell Memorial Library is also holding a community focus group to gather opinions from community members Thursday, May 4, from 3:30 to 5 p.m. at the library. Are you interested in participating in a focus group?

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