General Information
This program helps low-income families and the elderly residing in the following service areas:
Angeles Oaks, Big Bear (Limited Communities), Bryn Mawr, Fawnskin, Forest Falls, Grand Terrace, Green Valley Lake, Highland, Loma Linda, Mentone, Redlands, Running Springs, San Bernardino City (This does not include the County of San Bernardino), Sugar Loaf Yucaipa, and Yucaipa.
Assessment Review Process
1. Assessments are accepted on an ongoing basis.
2. Assessments are reviewed by members of our staff each Friday. You should expect a phone call within a week the Friday after you submit your application.
3. The phone call will consist of a second review with one of our staff members to determine if you qualify for a screening appointment.
4. If you do meet initial qualifications, a case manager will follow up to schedule an in-person screening appointment at our offices. Please look at the "What to Bring" page for your appointment. The process cannot be completed without all the required documents.
Translation:
Información General
Este Programa es para Asistir a familias de bajos ingresos y las personas mayores que residen en las siguientes áreas de servicio:
Angeles Oaks, Big Bear (Limited Communities), Bryn Mawr, Fawnskin, Forest Falls, Grand Terrace, Green Valley Lake, Highland, Loma Linda, Mentone, Redlands, Running Springs, San Bernardino City (This does not include the County of San Bernardino), Sugar Loaf Yucaipa, Y Yucaipa.
Proceso de Revisión de la Evaluación
1. Las evaluaciones son revisadas por miembros de nuestro personal cada viernes. Debe esperar una llamada telefónica dentro de una semana el viernes después de enviar su solicitud.
2. La llamada telefónica consistirá en una segunda revisión con uno de los miembros de nuestro personal para determinar si califica para nuestro Programa de Defensa de la Vivienda.
3. Si califica, un administrador de casos se comunicará con usted para programar una cita en persona en nuestras oficinas.
