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MSD clAIRity Survey

Thank you for joining our community meeting regarding MSD’s odor management program. Your feedback is important to us. Please answer the following nine questions (estimated 2 minutes). If you have a specific odor to report, a link is provided after the survey.

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* 1. What is your zip code?

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* 2. How frequently do you experience odor issues in your neighborhood?

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* 3. Typically, how strong are the odors you experience? 

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* 4. How frequently have you reported odors to MSD previously? 

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* 5. Have you ever reported odors to entities other than MSD? (check all that apply) 

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* 6. Prior to today, how aware were you of MSD's efforts to manage odors?

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* 7. Which of these methods MSD uses to reduce odors have you heard of previously? (check all that apply)

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* 8. To what degree would you agree with this statement:  "Given that odor is a natural result of wastewater treatment, MSD provides quality response to odor issues". 

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* 9. If you have registered an odor concern with MSD previously, how responsive have we been to your issue?

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