MSD Odor clAIRity Survey

MSD clAIRity Survey

Thank you for joining our community meeting regarding MSD’s odor management program. Your feedback is important to us. Please answer the following nine questions (estimated 2 minutes). If you have a specific odor to report, a link is provided after the survey.

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* 1. What is your zip code?

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* 2. How frequently do you experience odor issues in your neighborhood?

Daily

A few times a month

Occasionally throughout the year

Only during hot weather

Never

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* 3. Typically, how strong are the odors you experience?

Barely noticeable

Very noticeable

Pretty bad

Almost unbearable

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* 4. How frequently have you reported odors to MSD previously?

Weekly

Monthly

A few times a year

Never

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* 5. Have you ever reported odors to entities other than MSD? (check all that apply)

Air Pollution Control District

Animal Control

Mayor's Office

Metro Council member's office

MetroCall 311

911

Private companies near the source of the odor

No, I have not reported odors to other entities

Other (please specify)

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* 6. Prior to today, how aware were you of MSD's efforts to manage odors?

Very aware - I was familiar with MSD's various technologies and controls to reduce odor

Somewhat aware - I was aware that MSD took some steps to reduce odor, but didn't what

Only slightly aware - I believed MSD plays some role in odor control, but didn't know what

Not aware - I was not at all familiar with MSD's role in odor control

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* 7. Which of these methods MSD uses to reduce odors have you heard of previously? (check all that apply)

Carbon canisters - odorous air is moved through activated carbon canisters and odors are absorbed onto the carbon

Chemical treatment - addition of bioxide to odorous material to reduce odor

Biofilters - odorous air is blown through wood chips to eliminate odor through natural oxidation

Biological scrubbers - odorous air is blown up through a packed bed of plastic while chemically treated water is released through the scrubber to reduce odors

I've not heard about any of MSD's odor-control technologies

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* 8. To what degree would you agree with this statement: "Given that odor is a natural result of wastewater treatment, MSD provides quality response to odor issues".

Strongly agree

Somewhat agree

Not sure

Somewhat disagree

Strongly disagree

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* 9. If you have registered an odor concern with MSD previously, how responsive have we been to your issue?

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

I have not yet registered an odor concern with MSD