2022 LIQ Survey Your experience during your recent contact with the Discovery and Tax Enforcement Division is important to us. We are asking for your participation in this brief survey to better serve future taxpayers. All responses are anonymous. OK Question Title * 1. Please select your applicable project number below: 116 134 145 147 301 319 388 390 746 763 V08 234 244 265 OK Please select the answer that best represents your level of satisfaction (1 being highly unsatisfied, 5 being highly satisfied) with each of the following: OK Letter: OK Question Title * 2. The letter I received clearly explained why I was contacted. 1 2 3 4 5 OK Question Title * 3. The letter clearly explained what action was needed to resolve the inquiry. 1 2 3 4 5 OK Question Title * 4. The letter provided adequate options for contacting Treasury's Discovery and Tax Enforcement Division. 1 2 3 4 5 OK Representative: (Complete the following questions ONLY if you spoke with a Treasury representative.) OK Question Title * 5. How would you rate the Treasury Discovery and Tax Enforcement representative's communication? Did they fully understand your request and set clear expectations about how it would be resolved? 1 2 3 4 5 OK Question Title * 6. How would you rate the Treasury Discovery and Tax Enforcement representative for courteousness, politeness, and professionalism? 1 2 3 4 5 OK Question Title * 7. How would you rate the Treasury Discovery and Tax Enforcement representative's knowledge and skills to resolve your issue? 1 2 3 4 5 OK Question Title * 8. Overall, how would you rate your customer experience with Treasury's Discovery and Tax Enforcement for this request? 1 2 3 4 5 OK Question Title * 9. Additional Comments: (If you have additional comments, please provide them below.) OK Question Title * 10. If we have questions, may we contact you about this survey? Yes No OK Question Title * 11. Contact Information Name Phone Number OK Thank you for your feedback. We really appreciate your time. OK DONE
