Section I Rapid Response Team and Response Plan

Please submit one final Rapid Assessment survey per ADRC. If you have questions, please email: ADRC@aging.ca.gov. Thank you. 

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* 1. The ADRC convenes a COVID response team to address the current and potential needs of at-risk populations.

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* 2. The ADRC COVID response team coordinates with other local and/or statewide response teams or key leaders. This is of crucial importance to avoid duplication of effort when responding to the items below.

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* 3. The ADRC response team develops and continuously updates a COVID Response Plan, which includes COVID-19 response, recovery, mitigation, and ongoing preparedness.

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* 4. The ADRC response team may assign leads to each of the following areas. These leads develop solutions and strategies to address identified needs, monitor for improvement, provide data for measuring progress and changing conditions, and continuously report back to the leadership team.

  Yes No In Progress N/A
a. Population need (e.g. addressing the needs of persons changing from congregate to home delivered meals, persons with chronic conditions who were not homebound prior to COVID, nursing facility residents);
b. Workforce need (e.g. developing volunteers, engaging family caregivers); and
c. Services need (e.g. evaluating waitlists and reviewing data on types of referrals, changing service models such as congregate to home delivered meals, adding services to address issues unique to or exacerbated by COVID, such as social isolation).

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* 5. The team reviews the existing emergency preparedness plan, any disaster declaration requests, FEMA assistance, volunteer systems such as National Guard and Medical Reserve Corps, and existing lists or registries such as Disaster list (state functional and access directory is often a part of emergency plans), Person-Centered Counseling clients, Home-delivered meal clients, MDS Section Q.

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* 6. The ADRC COVID response team pursues new funding opportunities or creatively reallocates funding, when possible, to benefit populations most in need.

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* 7. The ADRC COVID response team explores changes in IT needed to track and document COVID-related calls, actions taken, outcomes, workforce issues (e.g. increased call volume, higher caseloads), organizations providing services (e.g. capacity by region and type of service) and services issues (e.g. unmet needs, follow-up on referrals). As appropriate, the team mobilizes existing IT or requested add-ons from IT vendors to track COVID-related data for populations served by the NWD System.

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* 8. The team may develop a dashboard to track most at-risk individuals and utilized this dashboard to make decisions, develop outreach plans, plan for additional waves, and share data with other local agencies and with critical pathway service providers.

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* 9. As required to meet increasing demand for NWD support, the team deploys technology to personnel and adjusts protocols to address changing populations, increased caseloads, and adapted NWD practices.

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* 10. The COVID Response Plan includes a strategy for regular communication (e.g. updates to a central website, e-mails, fact sheets, mailings) with the following groups including people served, key stakeholders, paid staff and volunteers, paid and unpaid family caregivers, existing ADRC partners or potential partners, including service providers, and others, as appropriate.

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