ACBH Strategic Planning Initiative*

Please note this survey will close on 08/26/2022.

Alameda County Behavioral Health Care Services (ACBH) has launched its Strategic Planning Initiative, and has partnered with California Institute for Behavioral Health Solutions (CIBHS) and the Equity and Wellness Institute (EqWI) to lead this effort. In working with CIBHS and EqWI, ACBH will be dependent upon the valuable input of our diverse stakeholders in order to create a long-term plan.

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* 1. Please select the best item that describe your role, position, or perspective you represent. Please select only ONE option or describe further by selecting the “other” item below and describing in your own words.

Family Member

Client

Advocate

Provider (Clinician, Physician, or Counselor)

Peer Specialist

Community Health Worker

Community Based Organization

Health Care Organization, System, or Clinic

County Department Line Staff

County Department Leadership

Elected Official

Law Enforcement

Court System

Faith Based Organization

City Agency or Department

Child/Transitional Age Youth

Adult/ Older Adult

Educational or Vocational Institution

Stakeholder

Other (please specify)

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* 2. How familiar are you with the services provided by Alameda County Behavioral Health Care Services (ACBH)?

Extremely familiar

Very familiar

Somewhat familiar

Not so familiar

Not at all familiar

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* 3. Please describe any services or programs that are currently being offered by ACBH (or through its provider networks) that you consider to be extremely important and benefit the community.

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* 4. Please rate the following statement: ACBH engages the community in its decision-making and service delivery planning.

5 (Always)

4 (Most of the time)

3 (Sometimes)

2 (Rarely)

1 (Not at all)

N/A

5 (Always)

4 (Most of the time)

3 (Sometimes)

2 (Rarely)

1 (Not at all)

N/A

Please share why you chose this ranking.

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* 5. Please describe services or programs NOT currently offered by ACBH that should be provided to the community.

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* 6. From your experience, please describe the extent to which you believe ACBH holds diversity and inclusion as a priority.

5 (Always)

4 (Most of the time)

3 (Sometimes)

2 (Rarely)

1 (Not at all)

N/A

5 (Always)

4 (Most of the time)

3 (Sometimes)

2 (Rarely)

1 (Not at all)

N/A

Please share why you chose this ranking.

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* 7. What are the top three (3) target populations or communities that should be of focus for ACBH? (e.g., individuals requiring crisis support, communities of color, older adults, etc.)

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* 8. What should be the top five (5) priority areas of focus for ACBH? (e.g., Improving services to children and youth; ensuring that programs serving the African American community are utilizing culturally-appropriate frameworks; improving coordination between and across its provider networks, etc.)

ACBH Strategic Planning Initiative*

Please note this survey will close on 08/26/2022.

Question Title

* 1. Please select the best item that describe your role, position, or perspective you represent. Please select only ONE option or describe further by selecting the “other” item below and describing in your own words.

Question Title

* 2. How familiar are you with the services provided by Alameda County Behavioral Health Care Services (ACBH)?

Question Title

* 3. Please describe any services or programs that are currently being offered by ACBH (or through its provider networks) that you consider to be extremely important and benefit the community.

Question Title

* 4. Please rate the following statement: ACBH engages the community in its decision-making and service delivery planning.

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* 5. Please describe services or programs NOT currently offered by ACBH that should be provided to the community.

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* 6. From your experience, please describe the extent to which you believe ACBH holds diversity and inclusion as a priority.

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* 7. What are the top three (3) target populations or communities that should be of focus for ACBH? (e.g., individuals requiring crisis support, communities of color, older adults, etc.)

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* 9. How can ACBH improve or enhance its overall departmental operations?

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* 10. How can ACBH improve its communications or enhance its visibility across the county?

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* 11. Please feel free to provide any other feedback, suggestions, or comments that have not already been asked.

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* 12. Optional: If you would like to provide your name, please do so below. If you do not provide your name, your responses will remain anonymous.