Burke County Public Library

Thank you for taking part in this survey as part of the library's ongoing planning process. We appreciate your input.

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* 1. Which of the following library resources and services do you use regularly? (Please check all that apply.)

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* 2. Please check the term below that best describes how well the Library's resources and services meet your needs.

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* 3. Please list any ways or areas where the services or resources could be improved.

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* 4. Rate the importance to you of the following from "5" meaning "Very Important" to "1" meaning "Not At All Important." Choose NA if the category does not apply to your use of the library.

  5 4 3 2 1 NA
Books for Children
Books for Young Adults
Books for Adults
Ebooks
Eaudiobooks
Evideo
Audiobooks -- CDs
Videos -- DVDs
Large Print Books
Newspapers and Magazines
Foreign Language Materials
Programs for Children
Programs for Young Adults
Programs for Adults
Public Computers
Wi-Fi Access
Technology Classes
Personal Research/General Information
Genealogical Research
Business and Work Related Research
Reference Service
Outreach Services
Staff Assistance by Phone/Email
Library Website
Meeting Spaces
Study Rooms
Friends Book Nooks
Social Media

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* 5. Please check the term below that best describes the quality of customer service provided by library staff to you.

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* 6. Please describe any ways or areas where the Library's customer service could be improved.

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* 7. How often do you use the Library's materials and services? (Please check one.)

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* 8. Which location do you consider your home library?

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* 9. How would you rate your home library's facilities? (Please check one.)

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* 10. What would make your home library facility better?

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* 11.
Which of the following, if any, limit your use of the library? (Please check all that apply.)

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* 12. If you use the Morganton Public Library, is having onsite security worthwhile?

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* 13. By supplying the VOLUNTARY information below, you will help to improve library services.

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* 14. We welcome any other comments or suggestions you may have. Thanks!

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