Saskatoon Open Door Society Survey

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* 1. Do you currently or have you booked or purchased local services online?

Yes

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* 2. If no, why not?

Don't use the internet

Don't trust online purchasing

Don't know of any platform

Tried it, wasn't what I expected

Other (please specify)

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* 3. If yes, who do you usually use?

Kijiji

Facebook

Instagram

Buy & Sell sites

Other (please specify)

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* 4. Please indicate your level of satisfaction with your current on-line service. (where 1 is unsatisfied and 6 is very satisfied).

	1	2	3	4	5	6
Local suppliers	Local suppliers 1	Local suppliers 2	Local suppliers 3	Local suppliers 4	Local suppliers 5	Local suppliers 6
Trustworthy providers	Trustworthy providers 1	Trustworthy providers 2	Trustworthy providers 3	Trustworthy providers 4	Trustworthy providers 5	Trustworthy providers 6
Affordable	Affordable 1	Affordable 2	Affordable 3	Affordable 4	Affordable 5	Affordable 6
Supports newcomer entrepreneurs	Supports newcomer entrepreneurs 1	Supports newcomer entrepreneurs 2	Supports newcomer entrepreneurs 3	Supports newcomer entrepreneurs 4	Supports newcomer entrepreneurs 5	Supports newcomer entrepreneurs 6
Variety of services	Variety of services 1	Variety of services 2	Variety of services 3	Variety of services 4	Variety of services 5	Variety of services 6
Easy to book	Easy to book 1	Easy to book 2	Easy to book 3	Easy to book 4	Easy to book 5	Easy to book 6
Easy to purchase	Easy to purchase 1	Easy to purchase 2	Easy to purchase 3	Easy to purchase 4	Easy to purchase 5	Easy to purchase 6
Easy to find	Easy to find 1	Easy to find 2	Easy to find 3	Easy to find 4	Easy to find 5	Easy to find 6
Rating feature on site	Rating feature on site 1	Rating feature on site 2	Rating feature on site 3	Rating feature on site 4	Rating feature on site 5	Rating feature on site 6
Professional providers	Professional providers 1	Professional providers 2	Professional providers 3	Professional providers 4	Professional providers 5	Professional providers 6
Consistency	Consistency 1	Consistency 2	Consistency 3	Consistency 4	Consistency 5	Consistency 6
Experienced providers	Experienced providers 1	Experienced providers 2	Experienced providers 3	Experienced providers 4	Experienced providers 5	Experienced providers 6
Bonded services	Bonded services 1	Bonded services 2	Bonded services 3	Bonded services 4	Bonded services 5	Bonded services 6
Overall satisfaction	Overall satisfaction 1	Overall satisfaction 2	Overall satisfaction 3	Overall satisfaction 4	Overall satisfaction 5	Overall satisfaction 6
Other	Other 1	Other 2	Other 3	Other 4	Other 5	Other 6

(please specify)

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* 5. Please indicate the level of importance when selecting an on-line supplier (where 1 is unimportant and 6 is very important).

	1	2	3	4	5	6
Locally produced	Locally produced 1	Locally produced 2	Locally produced 3	Locally produced 4	Locally produced 5	Locally produced 6
Trustworthy providers	Trustworthy providers 1	Trustworthy providers 2	Trustworthy providers 3	Trustworthy providers 4	Trustworthy providers 5	Trustworthy providers 6
Affordable	Affordable 1	Affordable 2	Affordable 3	Affordable 4	Affordable 5	Affordable 6
Supports newcomer entrepreneurs	Supports newcomer entrepreneurs 1	Supports newcomer entrepreneurs 2	Supports newcomer entrepreneurs 3	Supports newcomer entrepreneurs 4	Supports newcomer entrepreneurs 5	Supports newcomer entrepreneurs 6
Variety of services	Variety of services 1	Variety of services 2	Variety of services 3	Variety of services 4	Variety of services 5	Variety of services 6
Easy to book	Easy to book 1	Easy to book 2	Easy to book 3	Easy to book 4	Easy to book 5	Easy to book 6
Easy to purchase	Easy to purchase 1	Easy to purchase 2	Easy to purchase 3	Easy to purchase 4	Easy to purchase 5	Easy to purchase 6
Easy to find	Easy to find 1	Easy to find 2	Easy to find 3	Easy to find 4	Easy to find 5	Easy to find 6
Rating feature on site	Rating feature on site 1	Rating feature on site 2	Rating feature on site 3	Rating feature on site 4	Rating feature on site 5	Rating feature on site 6
Professional providers	Professional providers 1	Professional providers 2	Professional providers 3	Professional providers 4	Professional providers 5	Professional providers 6
Consistency	Consistency 1	Consistency 2	Consistency 3	Consistency 4	Consistency 5	Consistency 6
Experienced providers	Experienced providers 1	Experienced providers 2	Experienced providers 3	Experienced providers 4	Experienced providers 5	Experienced providers 6
Bonded services	Bonded services 1	Bonded services 2	Bonded services 3	Bonded services 4	Bonded services 5	Bonded services 6
Other	Other 1	Other 2	Other 3	Other 4	Other 5	Other 6

(please specify)

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* 6. How often do you purchase services online?

Weekly

Monthly

Quarterly

Other (please specify)

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* 7. Would you be interested in trying a new website to book local services?

Yes

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* 8. Where would you expect to find information on websites listing local service? Check all that apply.

Internet Search

Internet Ad - Text, Banner or Display Ad

Facebook

Twitter

Instagram

LinkedIn Ad

Word of Mouth

Yellow Pages

Radio

Newspaper

Direct Mail

Billboard

Telephone Call

Tradeshow

Other (please specify)

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* 9. What services would you be interested in booking and purchasing online? Check all that apply.

Food prep / delivery

Childcare services

Clothing alterations, sewing, tailoring

Pet Services

Cleaning Services

Hair Grooming

Lawn mowing / yard work

Snow removal

Car Detailing

Senior care (in home)

Other (please specify)

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* 10. How much do you or would you expect to pay for:

	Childcare in home	Childcare outside the home	House cleaning	Pet Care	Clothing Alterations
1 hour of the following services:	1 hour of the following services: Childcare in home menu	1 hour of the following services: Childcare outside the home menu	1 hour of the following services: House cleaning menu	1 hour of the following services: Pet Care menu	1 hour of the following services: Clothing Alterations menu

Other (please specify)

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* 11. How much would you expect to pay for:

	Single Serving	For a Family of Four
Home Made Meal	Home Made Meal Single Serving menu	Home Made Meal For a Family of Four menu

Other (please specify)

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* 12. How much on average, do you spend per month on local services?

Not applicable

Under $100

$100 - $299

$300 - $499

$500 - $699

$700 - $899

$900- $1000

$1000+

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* 13. How would you expect to pay for your services online?

E-transfer

Credit Card

Debit

Other (please specify)

The following questions are optional and will be used for statistical purposes only.

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* 14. Do you?

Own your home

Rent

Live with family/friends

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* 15. Gender?

Female

Male

Other

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* 16. Age?

Under 20

20-24

25-34

35-44

45-54

55-64

65-74

75+

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* 17. What is your average combined household income?

Under $15,000

$15,000 and $24,999

$25,000 - $34,999

$35,000 - $49,999

$50,000 - $74,999

$75,000 - $99,999

$100,000+

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* 18. What is your country of origin?

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* 19. If you would like to be contacted when we open, please leave the following:

Name

Email Address

Phone Number