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Thank you for participating in our survey; it should take approximately 5 minutes.

The customer experience begins with the purchase process. The goal of this survey is to understand how we can improve this process and serve you better in the future.

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* 1. What is your business email address?

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* 2. How did you hear about Snow? (please select all that apply)

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* 3. Why did you choose Snow? (please select all that apply)

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* 4. What resources were important to you when making your decision?

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* 5. How easy was it to find what you were looking for on our website?

Very difficult Neither difficult nor easy Very easy
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i We adjusted the number you entered based on the slider’s scale.

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* 6. How easy was the sales and evaluation process?

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* 7. Snow's product packaging and pricing model was easy to understand.

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* 8. In comparison to other solutions, Snow's pricing was

Much less expensive Similar Much more expensive
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i We adjusted the number you entered based on the slider’s scale.

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* 9. Would you be willing to be a part of a short feedback session with our Product team? This session would include your product related feedback, organizational goals and your experience with training and support.

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* 10. Based on your experience so far, how likely are you to recommend Snow Software to a friend or colleague?

0 5 10
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i We adjusted the number you entered based on the slider’s scale.

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* 11. Thank you! Would you mind telling us more about your score?

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