Which facility were you seen at

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* 1. Which facility were you seen at

In the last twelve months, did the provider engage you in conversation about your care and did he/she explain things in a manner that was easy to understand?

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* 2. In the last twelve months, did the provider engage you in conversation about your care and did he/she explain things in a manner that was easy to understand?

In the last twelve months when you phoned your provider during regular office hours, how often did you get an answer to your medical question in a timely manner?

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* 3. In the last twelve months when you phoned your provider during regular office hours, how often did you get an answer to your medical question in a timely manner?

Wait time includes the waiting room and exam room. In the last twelve months how often did you see this provider in a timely fashion?

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* 4. Wait time includes the waiting room and exam room. In the last twelve months how often did you see this provider in a timely fashion?

Optional Question: May we contact you regarding this survey?

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* 5. Optional Question: May we contact you regarding this survey?

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