Exit this survey 2019 Waterpark Customer Satisfaction Survey Waterpark Satisfaction Survey Your feedback will help us to continually improve the Waterpark and Guest Services. Question Title * Are you a Waterpark member? Yes No Question Title * How satisfied were you with our customer service? Poor Service OK Service Good Service Great Service Outstanding Service Poor Service OK Service Good Service Great Service Outstanding Service Question Title * If our service didn't meet your expectations, we'd like to know more. Question Title * What programs or services did you use during your visit? General Swim Night Swim Swim Lessons Morning Lap Swim Parties (Birthday, Special Occasion) C.T.'s Snack Shack - Concessions Deck Rental Other Aquatics program (please specify) Question Title * Please rate your level of satisfaction with the overall cleanliness & appearance: Excellent Good Fair Poor Waterpark Entry Waterpark Entry Excellent Waterpark Entry Good Waterpark Entry Fair Waterpark Entry Poor Locker Rooms Locker Rooms Excellent Locker Rooms Good Locker Rooms Fair Locker Rooms Poor Pool Deck Pool Deck Excellent Pool Deck Good Pool Deck Fair Pool Deck Poor Concession Area Concession Area Excellent Concession Area Good Concession Area Fair Concession Area Poor Grounds Grounds Excellent Grounds Good Grounds Fair Grounds Poor Other (please specify) Please rate our Waterpark features. Question Title * Dump Bucket Question Title * In-Water Benches and Shade Question Title * Sand Play / Spray Pad Question Title * Climbing Wall Question Title * Did you purchase refreshments at C.T.'s Snack Shack? (concession stand) Yes No Question Title * Were you satisfied with your concession products? Yes No Somewhat Satisfied Comments Question Title * Are there food items you would like to see on the menu? Question Title * How did you hear about the Waterpark? Resident Newsletter Township Website Recreation Program Guide Print Advertisement Word of mouth Facebook or other social media Other (please specify) Question Title * Additional comments about your visit or suggestions: Question Title * How likely is it that you would recommend the Waterpark to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 Not at all likely - 0 1 2 3 4 5 6 7 8 9 Extremely likely - 10 Question Title * If you would like to speak with our Waterpark Manager, please provide your contact information: Name: Email Address: Phone Number: Question Title * Address Name Company Address Address 2 City/Town State/Province ZIP/Postal Code Country Email Address Phone Number 100% of survey complete. Thank you for taking time to share your thoughts. We look forward to seeing you again.