Council presently offers a monthly customer service and council presence at the Lorne Visitor Information Centre on the third Wednesday of each month. The service allows local residents to raise issues in person with a Councillor, to make payments and access Customer Service staff.

Customer Service staff and Councillors currently attend from 10am-12:30pm and 1:15pm-3:30pm.

Service dates for the next six months are:

• Wed 21 Dec 2011
• Wed 18 Jan 2012
• Wed 15 Feb 2012
• Wed 21 March 2012
• Wed 18 April 2012
• Wed 16 May 2012

At the end of this period the service will be reviewed.

You are invited to contribute your feedback by completing the following survey.

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* 1. Where you live. Are you:

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* 2. Your age bracket. Are you :

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* 3. Have you used the Lorne Customer Service?

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* 4. If you answered “Yes” which services did you use?

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* 5. How often would you use this service?

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* 6. What are you preferred service hours?

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* 7. Would you like this service to continue in Lorne?

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* 8. How did you learn about this service?

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* 9. Do you have any other comments or suggestions?

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