Thank you for being a valued member of PenAir Credit Union!
Your feedback is crucial in helping us understand how our brand is perceived and how our marketing efforts align with our brand image. This survey is anonymous, and your honest opinions are highly appreciated.

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* 1. How long have you been a member of PenAir?

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* 2. How frequently do you interact with PenAir?
(including in-branch, online, App, phone, etc.)

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* 3. What three words would you use to describe PenAir?

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* 4. How well do you feel PenAir aligns with your financial goals and values?

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* 5. Do you feel our marketing materials effectively communicate the benefits of being a PenAir member?



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* 6. How compelling is the tagline, "You'll fit right in."?

Fit Right In Tagline

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* 7. Do you recall seeing any of our marketing lately?

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* 8. What terms would you choose to represent PenAir based on the branding? (Select all that apply)

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* 9. Do you have any suggestions or feedback on how we can improve our marketing efforts to better reflect our brand?

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* 10. How likely are you to recommend PenAIr Credit Union to a friend or family member?

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* 11. Age:

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* 12. Gender

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* 13. Ethnicity (Optional)

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* 14. What is your highest level of education?

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* 15. Is there anything else you'd like to share?

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* 16. If you're open to it, please share your contact information so we can touch base later to learn more about your thoughts on PenAir Credit Union. It's completely optional.

Thank you for taking the time to complete this survey!
Your feedback will help us enhance our brand representation and better serve your needs as a member of PenAir.

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