Feedback for Rules (rules users)

Wyze Rules

Thank you so much for taking time to complete the survey. It should only take about 5 minutes. Your feedback will help us build a better experience for you. All information will strictly used by Wyze in order to improve our products and services.

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* 1. How long have you been using Wyze products?

Less than 2 months

2 to 6 months

About a year

About two years

Longer than two years

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* 2. What Wyze device(s) do you currently own?

Camera (Wyze cam, cam pan, etc.)

Light (Bulb, strip, etc.)

Plug

Lock or Lock Bolt

Doorbell

Sensor (contact, motion)

Other (please specify)

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* 3. Please open your Wyze app and go to your Rules page. Could you describe several of your rules?

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* 4. How easy do you find it to create each type of rule?

	Very easy	Somewhat easy	Neither easy nor difficult	Somewhat difficult	Very difficult	I've never made this rule before.
Shortcut (e.g. "I'm home")	Shortcut (e.g. "I'm home") Very easy	Shortcut (e.g. "I'm home") Somewhat easy	Shortcut (e.g. "I'm home") Neither easy nor difficult	Shortcut (e.g. "I'm home") Somewhat difficult	Shortcut (e.g. "I'm home") Very difficult	Shortcut (e.g. "I'm home") I've never made this rule before.
Schedule (e.g. "Notifications off at night")	Schedule (e.g. "Notifications off at night") Very easy	Schedule (e.g. "Notifications off at night") Somewhat easy	Schedule (e.g. "Notifications off at night") Neither easy nor difficult	Schedule (e.g. "Notifications off at night") Somewhat difficult	Schedule (e.g. "Notifications off at night") Very difficult	Schedule (e.g. "Notifications off at night") I've never made this rule before.
Device Trigger (e.g. "Lights on if person detected")	Device Trigger (e.g. "Lights on if person detected") Very easy	Device Trigger (e.g. "Lights on if person detected") Somewhat easy	Device Trigger (e.g. "Lights on if person detected") Neither easy nor difficult	Device Trigger (e.g. "Lights on if person detected") Somewhat difficult	Device Trigger (e.g. "Lights on if person detected") Very difficult	Device Trigger (e.g. "Lights on if person detected") I've never made this rule before.
Location Trigger (e.g. "Lights off if I'm away)	Location Trigger (e.g. "Lights off if I'm away) Very easy	Location Trigger (e.g. "Lights off if I'm away) Somewhat easy	Location Trigger (e.g. "Lights off if I'm away) Neither easy nor difficult	Location Trigger (e.g. "Lights off if I'm away) Somewhat difficult	Location Trigger (e.g. "Lights off if I'm away) Very difficult	Location Trigger (e.g. "Lights off if I'm away) I've never made this rule before.

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* 5. Have you ever created a preset rule in the Wyze app before? (They are the suggested rules that appear on the Home Screen and Rules > Explore, such as "Lights on if person detected.")

Yes

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* 6. When you create a rule, which of the following applies? (Please check all that apply)

I already have a rule in mind.

I don't have a clear idea, but vaguely know the devices and/or actions I want to control.

I mix and match until I find a rule I like.

I create preset rules without changing/modifying them.

I use preset rules as a starting point, and customize them from there.

I look for inspiration for rules online and/or from others.

Other (please specify)

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* 7. In the last few months, have you had issues with creating and/or using rules in the Wyze app?

Yes

N/A (I haven't created rules before)

Feedback for Rules (rules users)

Wyze Rules

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* 1. How long have you been using Wyze products?

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* 2. What Wyze device(s) do you currently own?

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* 3. Please open your Wyze app and go to your Rules page. Could you describe several of your rules?

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* 4. How easy do you find it to create each type of rule?

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* 5. Have you ever created a preset rule in the Wyze app before? (They are the suggested rules that appear on the Home Screen and Rules > Explore, such as "Lights on if person detected.")

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* 6. When you create a rule, which of the following applies? (Please check all that apply)

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* 7. In the last few months, have you had issues with creating and/or using rules in the Wyze app?

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* 8. Please describe the issue(s), and how they were or were not resolved. (Or answer N/A if you didn't have any issues)

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* 9. If there was one thing you could change about your experience with using rules, what would it be?