As part of our ongoing commitment to measure and improve the quality of care provided by our team, we appreciate you taking the time to complete our confidential patient survey.

Thank you in advance,

The Physicians of Grandview

Question Title

1. How satisfied are you with...?

  Very Satisfied Satisfied Neutral Dissatisfied Strongly Dissatisfied Not applicable
The overall quality of care you receive at Grandview Medical Centre
Contacting Grandview Medical Centre by telephone
Your overall experience with the reception staff
Your overall experience with the nursing staff
Your overall experience with the allied health professionals [includes dietitian, pharmacist, mental health, etc.]
The level of privacy and confidentiality maintained at Grandview Medical Centre

Question Title

2. Please tell us your average wait time on the phone when you contacted Grandview Medical Centre....

Question Title

3. Do you feel our team is meeting your cultural and/or language needs?