Grandview Medical Centre Patient Survey 2023-2024
As part of our ongoing commitment to measure and improve the quality of care provided by our team, we appreciate you taking the time to complete our confidential patient survey.
Thank you in advance,
The Physicians of Grandview
1.
How satisfied are you with...?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Strongly Dissatisfied
Not applicable
The overall quality of care you receive at Grandview Medical Centre
Very Satisfied
Satisfied
Neutral
Dissatisfied
Strongly Dissatisfied
Not applicable
Contacting Grandview Medical Centre by telephone
Very Satisfied
Satisfied
Neutral
Dissatisfied
Strongly Dissatisfied
Not applicable
Your overall experience with the reception staff
Very Satisfied
Satisfied
Neutral
Dissatisfied
Strongly Dissatisfied
Not applicable
Your overall experience with the nursing staff
Very Satisfied
Satisfied
Neutral
Dissatisfied
Strongly Dissatisfied
Not applicable
Your overall experience with the allied health professionals [includes dietitian, pharmacist, mental health, etc.]
Very Satisfied
Satisfied
Neutral
Dissatisfied
Strongly Dissatisfied
Not applicable
The level of privacy and confidentiality maintained at Grandview Medical Centre
Very Satisfied
Satisfied
Neutral
Dissatisfied
Strongly Dissatisfied
Not applicable
2.
Please tell us your average wait time on the phone when you contacted Grandview Medical Centre....
0-2 mins
2-5 mins
5-10 mins
Greater than 10 mins
3.
Do you feel our team is meeting your cultural and/or language needs?
Yes
Somewhat
No
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