LRC Student and Staff Satisfaction Survey, Semester 1 - AY 2023-2024

We value your opinion. Please take a few minutes to share your feedback about our library. Your responses will help us enhance our services.

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* 1. What is your gender?

Female

Male

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* 2. Please select your category / designation.

Student

Faculty

Academic Support

Admin

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* 3. Please select your program / department.

General Requirement Department / Preparatory Program / Remedial

BSc in Emergency Health (Paramedics)

BSc in Midwifery

BSc in Nursing

BSc in Pharmacy

BSc in Physiotherapy

BSc in Psychology

BSc in Radiography and Medical Imaging

Diploma in Emergency Health

Health Care Assistant

Student Service

LRC

Information Technology

Institutional Effectiveness (IE)

Facility

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* 4. Please select your campus.

Abu Dhabi

Al Ain

Al Dhafra

Ajman

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* 5. How often do you visit the LRC (library)?

Daily

Weekly

Monthly

Less Often

Never

Daily

Weekly

Monthly

Less Often

Never

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* 6. How often do you use the library website?

Daily

Weekly

Monthly

Less Often

Never

Daily

Weekly

Monthly

Less Often

Never

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* 7. At which time do you normally visit the LRC (library)?

Before class

With a class

During Lunch

During the Break

As needs arises

Before class

With a class

During Lunch

During the Break

As needs arises

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* 8. Which format of resources are you most comfortable to use with?

Electronic

I am comfortable using both print and electronic materials

Don’t know / Not applicable

Electronic

I am comfortable using both print and electronic materials

Don’t know / Not applicable

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* 9. Why do you primarily use the library and its services?

Borrowing Books

Computer/Internet Access

Research Assistance

Reading

Study Spaces

Events/Workshops

Online Resources

Other (please specify)

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* 10. Please select the most accessed online resources.

EBSCOhost Research Databases - Medline Complete, Cinahl Complete.

Ebscohost Ebooks - eBook Collection, eBook Medical Collection, eBook Nursing Collection.

The Cochrane Library

EBooks - EBook Central, APA PsycBooks, R2Library, Britannica Library

BNF - Medicine Complete

Lexicomp Clinical Database and UpToDate Clinical Database

ScienceDirect

Scopus

APA PsycArticles

ProQuest Dissertation and Theses Global

EBSCOhost Research Databases - Medline Complete, Cinahl Complete.

Ebscohost Ebooks - eBook Collection, eBook Medical Collection, eBook Nursing Collection.

The Cochrane Library

EBooks - EBook Central, APA PsycBooks, R2Library, Britannica Library

BNF - Medicine Complete

Lexicomp Clinical Database and UpToDate Clinical Database

ScienceDirect

Scopus

APA PsycArticles

ProQuest Dissertation and Theses Global

Other (please specify)

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* 11. To what extent do you agree with the following statements regarding the library:

	Very Satisfied	Satisfied	Dissatisfied	Very Dissatisfied
The library staff are friendly and helpfull	The library staff are friendly and helpfull Very Satisfied	The library staff are friendly and helpfull Satisfied	The library staff are friendly and helpfull Dissatisfied	The library staff are friendly and helpfull Very Dissatisfied
The library staff are experienced and well trained to meet all my requirements	The library staff are experienced and well trained to meet all my requirements Very Satisfied	The library staff are experienced and well trained to meet all my requirements Satisfied	The library staff are experienced and well trained to meet all my requirements Dissatisfied	The library staff are experienced and well trained to meet all my requirements Very Dissatisfied
Opening hour of the library.	Opening hour of the library. Very Satisfied	Opening hour of the library. Satisfied	Opening hour of the library. Dissatisfied	Opening hour of the library. Very Dissatisfied
Does the library cater to your needs and are the materials readily available to you?	Does the library cater to your needs and are the materials readily available to you? Very Satisfied	Does the library cater to your needs and are the materials readily available to you? Satisfied	Does the library cater to your needs and are the materials readily available to you? Dissatisfied	Does the library cater to your needs and are the materials readily available to you? Very Dissatisfied
Are you able to access the library website, browse services, check return dates and index the items you are looking for?	Are you able to access the library website, browse services, check return dates and index the items you are looking for? Very Satisfied	Are you able to access the library website, browse services, check return dates and index the items you are looking for? Satisfied	Are you able to access the library website, browse services, check return dates and index the items you are looking for? Dissatisfied	Are you able to access the library website, browse services, check return dates and index the items you are looking for? Very Dissatisfied
How satisfied are you with the location and availability of the library?	How satisfied are you with the location and availability of the library? Very Satisfied	How satisfied are you with the location and availability of the library? Satisfied	How satisfied are you with the location and availability of the library? Dissatisfied	How satisfied are you with the location and availability of the library? Very Dissatisfied

Would you like to comment on your personal experience with the library staff? (Please feel free to write your thoughts below)

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* 12. Please indicate your level of satisfaction concerning library services:

	Very Satisfied	Satisfied	Dissatisfied	Very Dissatisfied
Circulation Services (Borrowing/Returning Books)	Circulation Services (Borrowing/Returning Books) Very Satisfied	Circulation Services (Borrowing/Returning Books) Satisfied	Circulation Services (Borrowing/Returning Books) Dissatisfied	Circulation Services (Borrowing/Returning Books) Very Dissatisfied
Reference Services	Reference Services Very Satisfied	Reference Services Satisfied	Reference Services Dissatisfied	Reference Services Very Dissatisfied
Online Information Services (Elibrary)	Online Information Services (Elibrary) Very Satisfied	Online Information Services (Elibrary) Satisfied	Online Information Services (Elibrary) Dissatisfied	Online Information Services (Elibrary) Very Dissatisfied
Information Literacy / Reference Instruction	Information Literacy / Reference Instruction Very Satisfied	Information Literacy / Reference Instruction Satisfied	Information Literacy / Reference Instruction Dissatisfied	Information Literacy / Reference Instruction Very Dissatisfied
Inter-Library Loan (Article Help)	Inter-Library Loan (Article Help) Very Satisfied	Inter-Library Loan (Article Help) Satisfied	Inter-Library Loan (Article Help) Dissatisfied	Inter-Library Loan (Article Help) Very Dissatisfied
Overall, how would you rate the library services?	Overall, how would you rate the library services? Very Satisfied	Overall, how would you rate the library services? Satisfied	Overall, how would you rate the library services? Dissatisfied	Overall, how would you rate the library services? Very Dissatisfied

Other (please specify)

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* 13. Please indicate your level of satisfaction concerning the available facilities in the library

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied
Computers and electronic equipment in the library.	Computers and electronic equipment in the library. Very Satisfied	Computers and electronic equipment in the library. Satisfied	Computers and electronic equipment in the library. Neutral	Computers and electronic equipment in the library. Dissatisfied	Computers and electronic equipment in the library. Very Dissatisfied
Library's collection meets my research needs (print and electronic resources)	Library's collection meets my research needs (print and electronic resources) Very Satisfied	Library's collection meets my research needs (print and electronic resources) Satisfied	Library's collection meets my research needs (print and electronic resources) Neutral	Library's collection meets my research needs (print and electronic resources) Dissatisfied	Library's collection meets my research needs (print and electronic resources) Very Dissatisfied
Group study rooms are adequate.	Group study rooms are adequate. Very Satisfied	Group study rooms are adequate. Satisfied	Group study rooms are adequate. Neutral	Group study rooms are adequate. Dissatisfied	Group study rooms are adequate. Very Dissatisfied
Reading capacity is sufficient.	Reading capacity is sufficient. Very Satisfied	Reading capacity is sufficient. Satisfied	Reading capacity is sufficient. Neutral	Reading capacity is sufficient. Dissatisfied	Reading capacity is sufficient. Very Dissatisfied
Library space is adequate.	Library space is adequate. Very Satisfied	Library space is adequate. Satisfied	Library space is adequate. Neutral	Library space is adequate. Dissatisfied	Library space is adequate. Very Dissatisfied
Multimedia / 3D room (Eureka)	Multimedia / 3D room (Eureka) Very Satisfied	Multimedia / 3D room (Eureka) Satisfied	Multimedia / 3D room (Eureka) Neutral	Multimedia / 3D room (Eureka) Dissatisfied	Multimedia / 3D room (Eureka) Very Dissatisfied
Overall, how would you rate the library facilities?	Overall, how would you rate the library facilities? Very Satisfied	Overall, how would you rate the library facilities? Satisfied	Overall, how would you rate the library facilities? Neutral	Overall, how would you rate the library facilities? Dissatisfied	Overall, how would you rate the library facilities? Very Dissatisfied

Other (please specify)

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* 1. What is your gender?

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* 2. Please select your category / designation.

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* 3. Please select your program / department.

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* 4. Please select your campus.

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* 5. How often do you visit the LRC (library)?

Question Title

* 6. How often do you use the library website?

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* 7. At which time do you normally visit the LRC (library)?

Question Title

* 8. Which format of resources are you most comfortable to use with?

Question Title

* 9. Why do you primarily use the library and its services?

Question Title

* 10. Please select the most accessed online resources.

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* 11. To what extent do you agree with the following statements regarding the library:

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* 12. Please indicate your level of satisfaction concerning library services:

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* 13. Please indicate your level of satisfaction concerning the available facilities in the library

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* 14. If you have anything you would like to add or which you feel may improve the services we offer, please write a comment or suggestion below: