Lived Experience Survey - Adult Mental Health Centre Model of Care

1. Consumer & Carer Consultation

The AMHC service model is set by the Department of Health, however, we are keen to consult on the aspects we are able to influence. Specifically, we are interested in how we can localise the model to meet the needs of our ACT community, along with wanting to consult on the outcomes we are aiming to achieve from a consumer point of view.

To aid the consultation process, we are seeking your input on a series of questions you will find below. Responses will be de-identified and collated before any reporting. The purpose of this survey is to inform our decision making and planning for the new centre. Your input is invaluable and we encourage you to provide as much detail as possible in the free text sections to help us understand your perspective.

Question Title

* Part A: Basic Demographics. Tell us a little about you

Question 1 - what best describes your experience of the system?

Consumer of MH services

Carer of someone accessing MH services

Consumer & worker within the sector

Carer & worker within the sector

Other (please specify)

Question Title

* Question 2 - Your age

Under 18

18-24

25-34

35-44

45-54

55-64

65+

Question Title

* Question 3 - Your gender

Female

Male

Other

Question Title

* Part B: Localising the service model - what is missing from our regional services?

Question 4 - Which of the following groups/presentations lack access to services in our region? Please select as many as apply

Those with a disability & a mental health condition

Severe mood disorders, e.g. Major Depression or Bipolar Affective Disorder

Pregnant & new mother's with a history of trauma

Suicide risk

Those with a combination of alcohol/drug & mental health conditions

Personity disorders

Those with a history of trauma

Pregnant & new mother's

Women affected by family violence

Severe anxiety disorders, e.g. Obsessive Compulsive Disorder (OCD) or Post-traumatic Stress Disorder (PTSD)

Miltary veterans with mental health issues

Other (please specify)

Question Title

* Question 5 - Type of service gaps, please tell us about what is missing in local services

Comprehensive Mental Health Assessment - diagnosis & treatment recommendations

Service Navigation - assistance to find the right information & services to meet your needs

Help accessing services once referred - assistance to gain access to the best service to meet your needs

Treatment services - access to GP

Treatment services - access to psychologist

Specialist services - access to psychiatrist

Case management services

Support for carers & families to navigate access to services

Other (please specify)

Question Title

* Question 6 - Are you aware of difficulties gaining access to available treatments for the time period required? Please select all that apply

Short/crisis care (0-3mth)

Medium term treatment (3-6mths)

Long term treatment (6mths+)

None of the above

Question Title

* Question 7 - What other gaps in service, access, population or approach exist in our region?

ii)

iii)

iv)

Part C: Outcomes - what would a successful service look like from an individual point of view?

Below are a series of statements which aim to reflect a successful service from a consumer perspective. These are our starting point - we want to know if they meaningful to those with lived experience.

Please read each statement and then select a point on the slider that best matches your opinion on whether this statement is a useful measure of a successful outcome for a consumer accessing the AMHC.

Question Title