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* 1. Please tell us about yourself. Note: This information will remain confidential unless you, during a follow-up interview, grant us permission to use it. Your last four fill-in-the-blank answers are not anonymous; please don't answer them unless you're open to having your comments published in PMP. Providing your contact information will ensure entry in the prize drawing.

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* 2. Please select which region best describes your company's area of operations:

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* 3. How many service technicians does your company employ?

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* 4. How many branches does your company have?

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* 5. What do you project your company's total revenue will be in 2021?

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* 6. What do you project your company's ant management revenue will be in 2021?

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* 7. What percent of your company's 2020 ant management revenue stemmed from treating residential structures?

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* 8. What percent of your company's 2020 ant management revenue stemmed from treating commercial structures?

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* 9. What percent of your company's 2020 ant management revenue stemmed from treating government/municipal properties?

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* 10. What percent of your company's 2021 ant management revenue do you project will stem from liquid treatments?

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* 11. Please rank the following 10 ant types by the number of related treatments you performed in 2020 — with No. 1 being "generated the most number of ant jobs" and No. 10 being "generated the least."

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* 12. Please rank the following 10 ant types by total number of callbacks in 2020 — with No. 1 being "generated the most callbacks" and No. 10 being "generated the least."

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* 13. What was your company's callback percentage in 2020 on new ant treatments?

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* 14. How will your 2021 ant management callback rate compare to 2020?

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* 15. Please rank the following obstacles to maintaining and growing ant management revenue in 2021 -- with 1 being the biggest and 3 being the smallest:

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* 16. Please rank the following top opportunities for maintaining and growing ant management revenue in 2021 -- with 1 being the biggest and 5 being the smallest.

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* 17. What impact has the coronavirus pandemic had on your ant management business?

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* 18. What are your top 3 ant management dos and top 3 ant management don'ts?

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* 19. What are the top 3 opportunities and the top 3 obstacles you face when managing ants?

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* 20. Please share details of the largest ant infestation you've battled. What type of structure? How many nests, colonies, ants were found, and where? What general technologies (spray, granular bait, gel bait, borate, etc. — not product brand) and techniques were deployed? How many technicians and treatments/visits were needed? How long did it take to achieve 100% control?

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