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* 1. Check-In

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* 2. Today, I gained further skills for addressing challenging moments while conducting a training.

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* 3. The 5-Step Formula for Engaging with a Heckler was helpful.

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* 4. This virtual training lead by Mike Domitrz was both interactive and insightful.

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* 5. What are you going to use from today's program?

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* 6. How would you describe this session to someone who wasn't here?

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* 7. What would you like to say to Mike or ask Mike?

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* 8. Would you be interested in having Mike provide either live virtual or onsite training for your installation? If so, please fill out the following information:

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