The Regional District of Fraser-Fort George is interested in how the different types of tanks and pumps in local area community sanitary sewer systems are operated and maintained, and how frequently they are pumped out.

This survey asks about your property and your onsite system (a STEP system, holding tank or grinder pump system). The information collected is confidential and results will not be published to the public in any form.

This survey closes on Friday April 12, 2024.

If you have any questions, please contact:
Gina Layte Liston
Senior Manager, Environmental Services
gina.layteliston@rdffg.bc.ca
250-960-4483
To begin, here are some definitions for the different systems:

STEP systems include a septic tank and a pump. Sewage is conveyed by gravity to the tank through your house plumbing line. Liquid waste is pumped under pressure to the public sewer system. Solid waste will remain in the STEP tank where it naturally degrades and is eventually pumped out.

Holding tanks (with pump and haul) collect wastewater from the house through an inlet. However, instead of releasing treated wastewater into the ground through a drainfield or into a collection system, the holding tank temporarily stores the effluent for removal and transportation to a treatment facility.

Grinder pump systems work like a garbage disposal - they grind up wastewater from a home (ie toilet, shower, washing machine) and pumps it into the public sewer system. A grinder pump is placed in a tank that is buried in a convenient outdoor location on your property. When water is used in the house, wastewater flows into the tank. When the wastewater in the tank reach a preset level, the grinder pump automatically turns on, grinds the waste and pumps it out of the tank via a pressure discharge line into the collection system.
The information collected on this form will only be used for the purpose of informing staff of the current operating and maintenance of the community sanitary sewer systems and may include, but not limited to, the collation of data and review for future policies and procedures. This information is collected and distributed in strict accordance with the Freedom of Information and Protection of Privacy Act. For any questions regarding the collection or distribution of this information, please contact Maureen Connelly, General Manager of Legislative and Corporate Services at maureen.connelly@rdffg.bc.ca or 250-960-4400.
First, some questions about your property:

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* 1. What is the property address?

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* 2. How is the property occupied?

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* 3. How long have you had the property?

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* 4. What kind of connection do you have to the community sanitary sewer system?

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* 5. What year did you connect to the community sanitary sewer system?

Now a few questions about your onsite system:

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* 6. What type of sewer system do you have?

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* 7. If you have a STEP system (septic tank), how often do you pump out your septic tank?

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* 8. If you have a STEP system (septic tank), when was the last time you pumped out your septic tank?

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* 9. If you have a holding tank (pump and haul), how often do you pump out your holding tank?

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* 10. If you have a holding tank (pump and haul) system, when was the last time you pumped out your holding tank?

System Issues

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* 11. Have you had issues with your STEP system, grinder pump or holding tank in the past 3 to 5 years?

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* 12. What type of issues have you experienced? (check all that apply)

Thank you for completing this survey. Your input is appreciated.

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