Community Needs Assessment

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* 1. What county do you live in?

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* 2. What is your zip code?

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* 3. Please respond to the following questions.

	Yes	No	Not sure
Have you ever heard of Legal Aid of Western Ohio (LAWO)?	Have you ever heard of Legal Aid of Western Ohio (LAWO)? Yes	Have you ever heard of Legal Aid of Western Ohio (LAWO)? No	Have you ever heard of Legal Aid of Western Ohio (LAWO)? Not sure
Have you ever asked LAWO for help with a legal issue?	Have you ever asked LAWO for help with a legal issue? Yes	Have you ever asked LAWO for help with a legal issue? No	Have you ever asked LAWO for help with a legal issue? Not sure
Have you ever heard of Advocates for Basic Legal Equality (ABLE)?	Have you ever heard of Advocates for Basic Legal Equality (ABLE)? Yes	Have you ever heard of Advocates for Basic Legal Equality (ABLE)? No	Have you ever heard of Advocates for Basic Legal Equality (ABLE)? Not sure
Have you ever asked ABLE for help with a legal issue?	Have you ever asked ABLE for help with a legal issue? Yes	Have you ever asked ABLE for help with a legal issue? No	Have you ever asked ABLE for help with a legal issue? Not sure
Do you trust lawyers?	Do you trust lawyers? Yes	Do you trust lawyers? No	Do you trust lawyers? Not sure

Please explain why you do or do not trust lawyers:

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* 4. In general, how would you rate the following parts of your life?

	Excellent	Good	Fair	Poor
Housing	Housing Excellent	Housing Good	Housing Fair	Housing Poor
Physical Health	Physical Health Excellent	Physical Health Good	Physical Health Fair	Physical Health Poor
Mental Health	Mental Health Excellent	Mental Health Good	Mental Health Fair	Mental Health Poor
Financial Situation	Financial Situation Excellent	Financial Situation Good	Financial Situation Fair	Financial Situation Poor
Current Job or Employment Situation	Current Job or Employment Situation Excellent	Current Job or Employment Situation Good	Current Job or Employment Situation Fair	Current Job or Employment Situation Poor
Reliable Transportation	Reliable Transportation Excellent	Reliable Transportation Good	Reliable Transportation Fair	Reliable Transportation Poor
Family & Household Relationships	Family & Household Relationships Excellent	Family & Household Relationships Good	Family & Household Relationships Fair	Family & Household Relationships Poor
Neighborhood	Neighborhood Excellent	Neighborhood Good	Neighborhood Fair	Neighborhood Poor
Community	Community Excellent	Community Good	Community Fair	Community Poor
Citizenship Status	Citizenship Status Excellent	Citizenship Status Good	Citizenship Status Fair	Citizenship Status Poor

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* 5. How often do these statements describe you?

	Always	Sometimes	Rarely	Never
I have enough money to pay my bills.	I have enough money to pay my bills. Always	I have enough money to pay my bills. Sometimes	I have enough money to pay my bills. Rarely	I have enough money to pay my bills. Never
I have enough people I feel comfortable asking for help at any time.	I have enough people I feel comfortable asking for help at any time. Always	I have enough people I feel comfortable asking for help at any time. Sometimes	I have enough people I feel comfortable asking for help at any time. Rarely	I have enough people I feel comfortable asking for help at any time. Never
When I have a problem, I know where to turn or know how to figure it out.	When I have a problem, I know where to turn or know how to figure it out. Always	When I have a problem, I know where to turn or know how to figure it out. Sometimes	When I have a problem, I know where to turn or know how to figure it out. Rarely	When I have a problem, I know where to turn or know how to figure it out. Never
I feel safe in my home, neighborhood, and community.	I feel safe in my home, neighborhood, and community. Always	I feel safe in my home, neighborhood, and community. Sometimes	I feel safe in my home, neighborhood, and community. Rarely	I feel safe in my home, neighborhood, and community. Never
I have reliable internet so I can do what I need online.	I have reliable internet so I can do what I need online. Always	I have reliable internet so I can do what I need online. Sometimes	I have reliable internet so I can do what I need online. Rarely	I have reliable internet so I can do what I need online. Never
I am able to set aside money for an emergency	I am able to set aside money for an emergency Always	I am able to set aside money for an emergency Sometimes	I am able to set aside money for an emergency Rarely	I am able to set aside money for an emergency Never
I make contributions to a savings account or investments	I make contributions to a savings account or investments Always	I make contributions to a savings account or investments Sometimes	I make contributions to a savings account or investments Rarely	I make contributions to a savings account or investments Never
I do not worry about money	I do not worry about money Always	I do not worry about money Sometimes	I do not worry about money Rarely	I do not worry about money Never

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* 6. Think about the place you live. Do you have any problems with any of the following?

	Yes	No	Not sure
Bug infestation	Bug infestation Yes	Bug infestation No	Bug infestation Not sure
Mold	Mold Yes	Mold No	Mold Not sure
Lead paint or lead pipes	Lead paint or lead pipes Yes	Lead paint or lead pipes No	Lead paint or lead pipes Not sure
Inadequate heat	Inadequate heat Yes	Inadequate heat No	Inadequate heat Not sure
Oven or stove not working	Oven or stove not working Yes	Oven or stove not working No	Oven or stove not working Not sure
Water leaks	Water leaks Yes	Water leaks No	Water leaks Not sure
No or broken smoke detectors	No or broken smoke detectors Yes	No or broken smoke detectors No	No or broken smoke detectors Not sure
Rodents	Rodents Yes	Rodents No	Rodents Not sure
Clean drinking water	Clean drinking water Yes	Clean drinking water No	Clean drinking water Not sure
Disconnected utilities (gas, light, water)	Disconnected utilities (gas, light, water) Yes	Disconnected utilities (gas, light, water) No	Disconnected utilities (gas, light, water) Not sure
Absentee landlord	Absentee landlord Yes	Absentee landlord No	Absentee landlord Not sure

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* 7. Have you experienced the following?

	Yes	No
Have you ever had to miss a medical appointment due to lack of transportation?	Have you ever had to miss a medical appointment due to lack of transportation? Yes	Have you ever had to miss a medical appointment due to lack of transportation? No
Have you ever not been able to get the things you need because of lack of transportation?	Have you ever not been able to get the things you need because of lack of transportation? Yes	Have you ever not been able to get the things you need because of lack of transportation? No
Do you have difficulty affording transportation?	Do you have difficulty affording transportation? Yes	Do you have difficulty affording transportation? No
Do you live close to public transit?	Do you live close to public transit? Yes	Do you live close to public transit? No

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* 8. What are the issues in your community that need to be addressed?

Lead poisoning

Lack of health care facilities

Transportation

Getting enough healthy food to everyone

Water contamination

Air pollution

Supporting small business

Being involved with government decision makers

Zoning issues

Places to do laundry

Racism

Building social connectedness

Safety

Voter registration

Violence

Relationship between police and the community

What other issues not listed above that need to be addressed?

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* 9. What has worked in your community to get problems solved?

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* 10. Would any of the following be helpful in getting community problems solved?

A place to meet regularly

Organizing people

Background information on the issue

Legal information

Talking to public officials

Someone to lead meetings

A notetaker for meetings

Promoting an issue on social media

Developing a website

Writing letters or making phone calls

What else could be helpful in getting problems solved?

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* 11. What can non-profit lawyers do to help solve community wide problems?

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* 12. The following questions ask you to consider problems or issues that you - or someone you live with - may have had in recent years. Please think about the year or two before COVID-19 as well as your current situation.

	Yes, currently experiencing this problem	Yes, experienced this recently but not anymore	No, never experienced
Have you or anyone in your household experienced discrimination or been treated unfairly because of your race or ethnicity?	Have you or anyone in your household experienced discrimination or been treated unfairly because of your race or ethnicity? Yes, currently experiencing this problem	Have you or anyone in your household experienced discrimination or been treated unfairly because of your race or ethnicity? Yes, experienced this recently but not anymore	Have you or anyone in your household experienced discrimination or been treated unfairly because of your race or ethnicity? No, never experienced
Have you or anyone in your household faced challenges because you speak a language other than English?	Have you or anyone in your household faced challenges because you speak a language other than English? Yes, currently experiencing this problem	Have you or anyone in your household faced challenges because you speak a language other than English? Yes, experienced this recently but not anymore	Have you or anyone in your household faced challenges because you speak a language other than English? No, never experienced
Do you or anyone in your immediate household struggle with mental illness?	Do you or anyone in your immediate household struggle with mental illness? Yes, currently experiencing this problem	Do you or anyone in your immediate household struggle with mental illness? Yes, experienced this recently but not anymore	Do you or anyone in your immediate household struggle with mental illness? No, never experienced
Do you or anyone in your immediate household experience drug or alcohol addiction?	Do you or anyone in your immediate household experience drug or alcohol addiction? Yes, currently experiencing this problem	Do you or anyone in your immediate household experience drug or alcohol addiction? Yes, experienced this recently but not anymore	Do you or anyone in your immediate household experience drug or alcohol addiction? No, never experienced
Have you or anyone in your household had experience with the criminal justice system?	Have you or anyone in your household had experience with the criminal justice system? Yes, currently experiencing this problem	Have you or anyone in your household had experience with the criminal justice system? Yes, experienced this recently but not anymore	Have you or anyone in your household had experience with the criminal justice system? No, never experienced
Have you or anyone in your household had issues getting or keeping a good job?	Have you or anyone in your household had issues getting or keeping a good job? Yes, currently experiencing this problem	Have you or anyone in your household had issues getting or keeping a good job? Yes, experienced this recently but not anymore	Have you or anyone in your household had issues getting or keeping a good job? No, never experienced
Do you or anyone in your household have serious health problems or are living with a disability?	Do you or anyone in your household have serious health problems or are living with a disability? Yes, currently experiencing this problem	Do you or anyone in your household have serious health problems or are living with a disability? Yes, experienced this recently but not anymore	Do you or anyone in your household have serious health problems or are living with a disability? No, never experienced

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* 13. Have you ever experienced any of these issues when interacting with the government or the courts?

Other (please specify)

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* 14. What is the best way to tell people about legal services available through Legal Aid or ABLE?

TV Ads

Radio Ads

Billboards

Newspaper stories

Bulletin Boards

Guest speakers

Community Fairs

Facebook

Twitter

Snapchat

TikTok

Instagram

Other social media

Other (please specify)

	Yes	No	Not sure
Information wasn't available in my language	Information wasn't available in my language Yes	Information wasn't available in my language No	Information wasn't available in my language Not sure
I wasn't able to get an interpreter	I wasn't able to get an interpreter Yes	I wasn't able to get an interpreter No	I wasn't able to get an interpreter Not sure
Document instructions or procedures weren't clear	Document instructions or procedures weren't clear Yes	Document instructions or procedures weren't clear No	Document instructions or procedures weren't clear Not sure
There were too many referrals. I was passed from one person to another	There were too many referrals. I was passed from one person to another Yes	There were too many referrals. I was passed from one person to another No	There were too many referrals. I was passed from one person to another Not sure
No one answered the phone or I was on hold too long	No one answered the phone or I was on hold too long Yes	No one answered the phone or I was on hold too long No	No one answered the phone or I was on hold too long Not sure
Hours were not convenient	Hours were not convenient Yes	Hours were not convenient No	Hours were not convenient Not sure
I couldn't get an appointment	I couldn't get an appointment Yes	I couldn't get an appointment No	I couldn't get an appointment Not sure
No one would listen to my problem	No one would listen to my problem Yes	No one would listen to my problem No	No one would listen to my problem Not sure
The process moved too slowly or took too long	The process moved too slowly or took too long Yes	The process moved too slowly or took too long No	The process moved too slowly or took too long Not sure
Services weren't available close to my home, work, or school	Services weren't available close to my home, work, or school Yes	Services weren't available close to my home, work, or school No	Services weren't available close to my home, work, or school Not sure
I had a bad past experience with lawyers	I had a bad past experience with lawyers Yes	I had a bad past experience with lawyers No	I had a bad past experience with lawyers Not sure
I experienced racial profiling by law enforcement	I experienced racial profiling by law enforcement Yes	I experienced racial profiling by law enforcement No	I experienced racial profiling by law enforcement Not sure
I need an accommodation for a disability and I did not get it	I need an accommodation for a disability and I did not get it Yes	I need an accommodation for a disability and I did not get it No	I need an accommodation for a disability and I did not get it Not sure
Getting someone to help me (like a lawyer) was too expensive	Getting someone to help me (like a lawyer) was too expensive Yes	Getting someone to help me (like a lawyer) was too expensive No	Getting someone to help me (like a lawyer) was too expensive Not sure
Fees charged by courts or governments were too high	Fees charged by courts or governments were too high Yes	Fees charged by courts or governments were too high No	Fees charged by courts or governments were too high Not sure
I had transportation challenges	I had transportation challenges Yes	I had transportation challenges No	I had transportation challenges Not sure
I could not find someone to watch my children	I could not find someone to watch my children Yes	I could not find someone to watch my children No	I could not find someone to watch my children Not sure
The courts of government are intimidating	The courts of government are intimidating Yes	The courts of government are intimidating No	The courts of government are intimidating Not sure
I don't know the right questions to ask	I don't know the right questions to ask Yes	I don't know the right questions to ask No	I don't know the right questions to ask Not sure