Iowa City Public Library Strategic Plan Survey

Share your thoughts with us!

Thank you for interest in helping the Iowa City Public Library plan for the future! Below are questions that will help us as we look ahead to building our services around our community. Let us know how we're doing and how we could be a better library for you.

Question Title

* Have you visited the Downtown Iowa City Public Library in the past six months?

Yes

Question Title

* On average, how frequently do you visit the Downtown Iowa City Public Library?

Frequently (3 times a month or more)

Regularly (1 or 2 times a month)

Occasionally (5 to 10 times a year)

Infrequently (1 to 4 times a year)

Rarely or never (I haven't visited the library in more than a year.)

Question Title

* How do you usually get to the Downtown Iowa City Public Library?

I take a bus or other public transportation

I ride or drive a car, motorcycle, or motor scooter

I walk

I ride a bicycle

I access the Library online (I don't usually physically visit the Library.)

Other (please specify)

Question Title

* If you drive to the Downtown Iowa City Public Library, where do you usually park?

I do not drive to the Library

10/20 minute parking zone in front of the Library

Metered parking on the streets

Parking ramp

Other (please specify)

Question Title

* How much time did you spend at the Downtown Iowa City Public Library during your last visit?

Less than 15 minutes

15 to 30 minutes

30 minutes to 1 hour

1 to 2 hours

More than 2 hours

Question Title

* Which of the following did you do during your last visit to the Downtown Iowa City Public Library?
Please select all that apply.

Picked up an item on hold

Searched library catalog to look up items and/or to place a hold

Used a public computer

Asked Library staff for help with a question

Used a self-checkout station

Viewed a display, exhibit, or art

Used a copier, printer, fax machine, or equipment in the Digital Media Lab

Used the Library's wireless network (wifi) from my laptop, tablet, or smartphone

Met friends or colleagues

Checked out library materials

Attended a children's library event

Attended a teen or adult library event

Used a Library iPad, DVD player, or video game console

Visited the used book store (The Book End)

Attended a meeting in one of the meeting rooms

Brought children to play in the Children's Room

Other (please specify)

Question Title

* Have you visited the Bookmobile in the past six months?

Yes

Question Title

* On average, how frequently do you visit the Bookmobile?

Frequently (3 times a month or more)

Regularly (1 or 2 times a month)

Occasionally (5 to 10 times a year)

Infrequently (1 to 4 times a year)

Rarely or never (I haven't visited the Bookmobile in more than a year.)

Question Title

* How do you usually get to the Bookmobile?
Skip if you haven't visited the Bookmobile.

I take a bus or other public transportation

I ride or drive a car, motorcycle, or motor scooter

I walk

I ride a bicycle

Other (please specify)

Question Title

* How much time did you spend at the Bookmobile during your last visit?
Skip if you haven't visited the Bookmobile.

Less than 5 minutes

5 to 10 minutes

10 to 30 minutes

30 minutes to 1 hour

More than 1 hour

Question Title

* Which of the following did you do during your last visit to the Bookmobile?
Please select all that apply. Skip if you haven't visited the Bookmobile.

Picked up an item on hold

Asked staff to search the library catalog to look up items and/or to place a hold

Asked Library staff for help with a question

Used the Bookmobile's wireless network (wifi) from my laptop, tablet, or smartphone

Browsed the Bookmobile collection

Checked out library materials

Returned library materials

Attended a children's library event

Other (please specify)

None of the above, I only stopped by to visit the space.

Question Title

* How would you rate your overall satisfaction with the Iowa City Public Library's services?

Very dissatisfied

Somewhat dissatisfied

Neither satisfied nor dissatisfied

Somewhat satisfied

Very satisfied

Very dissatisfied

Somewhat dissatisfied

Neither satisfied nor dissatisfied

Somewhat satisfied

Very satisfied

Question Title

* Rate the following library services.
Mark N/A for any you do not use.

	Very dissatisfied	Somewhat dissatisfied	Neither satisfied nor dissatisfied	Somewhat satisfied	Very satisfied	N/A
Library materials (collections) for children	Library materials (collections) for children Very dissatisfied	Library materials (collections) for children Somewhat dissatisfied	Library materials (collections) for children Neither satisfied nor dissatisfied	Library materials (collections) for children Somewhat satisfied	Library materials (collections) for children Very satisfied	Library materials (collections) for children N/A
Library materials (collections) for teens	Library materials (collections) for teens Very dissatisfied	Library materials (collections) for teens Somewhat dissatisfied	Library materials (collections) for teens Neither satisfied nor dissatisfied	Library materials (collections) for teens Somewhat satisfied	Library materials (collections) for teens Very satisfied	Library materials (collections) for teens N/A
Library materials (collections) for adults	Library materials (collections) for adults Very dissatisfied	Library materials (collections) for adults Somewhat dissatisfied	Library materials (collections) for adults Neither satisfied nor dissatisfied	Library materials (collections) for adults Somewhat satisfied	Library materials (collections) for adults Very satisfied	Library materials (collections) for adults N/A
Children's events	Children's events Very dissatisfied	Children's events Somewhat dissatisfied	Children's events Neither satisfied nor dissatisfied	Children's events Somewhat satisfied	Children's events Very satisfied	Children's events N/A
Teen events	Teen events Very dissatisfied	Teen events Somewhat dissatisfied	Teen events Neither satisfied nor dissatisfied	Teen events Somewhat satisfied	Teen events Very satisfied	Teen events N/A
Adult events	Adult events Very dissatisfied	Adult events Somewhat dissatisfied	Adult events Neither satisfied nor dissatisfied	Adult events Somewhat satisfied	Adult events Very satisfied	Adult events N/A
Library website	Library website Very dissatisfied	Library website Somewhat dissatisfied	Library website Neither satisfied nor dissatisfied	Library website Somewhat satisfied	Library website Very satisfied	Library website N/A
Hours the Library is open	Hours the Library is open Very dissatisfied	Hours the Library is open Somewhat dissatisfied	Hours the Library is open Neither satisfied nor dissatisfied	Hours the Library is open Somewhat satisfied	Hours the Library is open Very satisfied	Hours the Library is open N/A
Staff courtesy	Staff courtesy Very dissatisfied	Staff courtesy Somewhat dissatisfied	Staff courtesy Neither satisfied nor dissatisfied	Staff courtesy Somewhat satisfied	Staff courtesy Very satisfied	Staff courtesy N/A
Convenience of Downtown Library location	Convenience of Downtown Library location Very dissatisfied	Convenience of Downtown Library location Somewhat dissatisfied	Convenience of Downtown Library location Neither satisfied nor dissatisfied	Convenience of Downtown Library location Somewhat satisfied	Convenience of Downtown Library location Very satisfied	Convenience of Downtown Library location N/A
Parking	Parking Very dissatisfied	Parking Somewhat dissatisfied	Parking Neither satisfied nor dissatisfied	Parking Somewhat satisfied	Parking Very satisfied	Parking N/A
Number of public access computers	Number of public access computers Very dissatisfied	Number of public access computers Somewhat dissatisfied	Number of public access computers Neither satisfied nor dissatisfied	Number of public access computers Somewhat satisfied	Number of public access computers Very satisfied	Number of public access computers N/A
Speed of public access computers	Speed of public access computers Very dissatisfied	Speed of public access computers Somewhat dissatisfied	Speed of public access computers Neither satisfied nor dissatisfied	Speed of public access computers Somewhat satisfied	Speed of public access computers Very satisfied	Speed of public access computers N/A
Wireless connectivity/access (wifi)	Wireless connectivity/access (wifi) Very dissatisfied	Wireless connectivity/access (wifi) Somewhat dissatisfied	Wireless connectivity/access (wifi) Neither satisfied nor dissatisfied	Wireless connectivity/access (wifi) Somewhat satisfied	Wireless connectivity/access (wifi) Very satisfied	Wireless connectivity/access (wifi) N/A
Assistance with online and digital collections	Assistance with online and digital collections Very dissatisfied	Assistance with online and digital collections Somewhat dissatisfied	Assistance with online and digital collections Neither satisfied nor dissatisfied	Assistance with online and digital collections Somewhat satisfied	Assistance with online and digital collections Very satisfied	Assistance with online and digital collections N/A
Assistance with technology	Assistance with technology Very dissatisfied	Assistance with technology Somewhat dissatisfied	Assistance with technology Neither satisfied nor dissatisfied	Assistance with technology Somewhat satisfied	Assistance with technology Very satisfied	Assistance with technology N/A
Meeting spaces for public use	Meeting spaces for public use Very dissatisfied	Meeting spaces for public use Somewhat dissatisfied	Meeting spaces for public use Neither satisfied nor dissatisfied	Meeting spaces for public use Somewhat satisfied	Meeting spaces for public use Very satisfied	Meeting spaces for public use N/A

Question Title

* Rank these services in order of importance to you.
Select N/A if you do not use a service.

Things I can check out (including online/virtual items)

N/A

Quiet places I can go/spend time in the library building

N/A

Social places I can go/spend time in the library building

N/A

Ways the library comes to me (Bookmobile, community events, At Home Services)

N/A

Technology I can use at the library

N/A

Adult events I can attend at the library

N/A

Children’s events I can attend at the library

N/A

Teen/Tween events I can attend at the library

N/A

Pleasant and knowledgeable staff

N/A

Question Title

* What existing service(s) do you think should be improved?

Question Title

* What potential service(s) should be added that you or your family members would use?

Question Title

* Are you satisfied with the Downtown Library’s hours?

Yes

No (please specify how they could be improved)

Question Title

* Please complete the following sentence. The Iowa City Public Library is...

essential to the quality of life in our community

very important to the quality of life in our community

somewhat important to the quality of life in our community

not very important to the quality of life in our community

not at all important to the quality of life in our community

Question Title

* Some services are available without physically visiting the Library. Please select which services you've used in the past six months.
Please check all that apply.

Checked my Library account online

Downloaded an ebook, audiobook or local music

Used an information database (e.g., language, investments, research articles, genealogy, auto repair, etc.)

Checked to see what events were scheduled

Placed a hold on a book or other item

Viewed a Library social media post

Looked up the title of an item I wanted

Asked a question by phone, email, or chat

Used a remote book drop

Watched a Library event online

Made a donation to the Iowa City Public Library Friends Foundation

Used the Library app

Other (please specify)

Question Title

* How often have you used the Library's website (icpl.org) or app from outside the Library in the last month?

I have not visited the website in the past month.

1 - 2 times

3 - 5 times

6 - 9 times

10 - 12 times

More than 12 times

Question Title

* Do you have personal internet access?

Yes

Sometimes

Question Title

* Which category includes your age?

Under 18 years of age

18 - 24 years

25 - 34 years

35 - 44 years

45 - 54 years

55 - 64 years

65 - 74 years

75 - 84 years

85 years of age or older

Question Title

* What is the highest grade of school that you have completed?

Less than high school graduate

High school graduate (including GED)

Some college but no degree

Associate degree

Bachelor's degree

Master's degree

Doctorate degree

Other (please specify)

Question Title

* Where do you live?

Iowa City

University Heights

Lone Tree

Hills

Rural Johnson County

Other (please specify)

Iowa City Public Library Strategic Plan Survey

Share your thoughts with us!

Question Title

* Have you visited the Downtown Iowa City Public Library in the past six months?

Question Title

* On average, how frequently do you visit the Downtown Iowa City Public Library?

Question Title

* How do you usually get to the Downtown Iowa City Public Library?

Question Title

* If you drive to the Downtown Iowa City Public Library, where do you usually park?

Question Title

* How much time did you spend at the Downtown Iowa City Public Library during your last visit?

Question Title

* Which of the following did you do during your last visit to the Downtown Iowa City Public Library?Please select all that apply.

Question Title

* Have you visited the Bookmobile in the past six months?

Question Title

* On average, how frequently do you visit the Bookmobile?

Question Title

* How do you usually get to the Bookmobile?Skip if you haven't visited the Bookmobile.

Question Title

* How much time did you spend at the Bookmobile during your last visit?Skip if you haven't visited the Bookmobile.

Question Title

* Which of the following did you do during your last visit to the Bookmobile?Please select all that apply. Skip if you haven't visited the Bookmobile.

Question Title

* How would you rate your overall satisfaction with the Iowa City Public Library's services?

Question Title

* Rate the following library services.Mark N/A for any you do not use.

Question Title

* Rank these services in order of importance to you. Select N/A if you do not use a service.

Question Title

* What existing service(s) do you think should be improved?

Question Title

* What potential service(s) should be added that you or your family members would use?

Question Title

* Are you satisfied with the Downtown Library’s hours?

Question Title

* Please complete the following sentence. The Iowa City Public Library is...

Question Title

* Some services are available without physically visiting the Library. Please select which services you've used in the past six months.Please check all that apply.

Question Title

* How often have you used the Library's website (icpl.org) or app from outside the Library in the last month?

Question Title

* Do you have personal internet access?

Question Title

* Which category includes your age?

Question Title

* What is the highest grade of school that you have completed?

Question Title

* Where do you live?

Question Title

* Is there anything else you'd like to tell us that would help us as we build our new strategic plan?

* Which of the following did you do during your last visit to the Downtown Iowa City Public Library?
Please select all that apply.

* How do you usually get to the Bookmobile?
Skip if you haven't visited the Bookmobile.

* How much time did you spend at the Bookmobile during your last visit?
Skip if you haven't visited the Bookmobile.

* Which of the following did you do during your last visit to the Bookmobile?
Please select all that apply. Skip if you haven't visited the Bookmobile.

* Rate the following library services.
Mark N/A for any you do not use.

* Rank these services in order of importance to you.
Select N/A if you do not use a service.

* Some services are available without physically visiting the Library. Please select which services you've used in the past six months.
Please check all that apply.