* 1. Are you a current client with us?

* 2. Where did you first hear about us?

* 3. Which of the following do you value the most about us?

* 4. How many practices are you registered at?

* 5. Out of 10 how would you rate the service you receive from our vets? (1 = Poor / 10 = Outstanding)

* 6. Out of 10, How would you rate the service you receive from our reception team? (1 = Poor / 10 = Outstanding)

* 7. Which of the following are you happy to receive from us?

* 8. How likely are you to recommend us to other pet owners? (1 - Not at all / 10 - Absolutely)

* 9. Please feel free to add any further comments.

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