2019 Nurse Excellence Awards - Excellence in Empirical Outcomes

This unit/department:

•Exemplifies outstanding teamwork by working collaboratively with other health care team members and disciplines to achieve optimal patient outcomes.

•Acknowledges and respects the diversity of the patient/family support system and other health care team members.

•Contributes towards the mission of Shore Regional Health by championing “Creating Healthier Communities Together”.

All of the following criteria must have supporting information by citing at least one example. If this information is unknown to you, the nominee, unit/department manager, educator and/or clinical nurse specialist may be utilized as a resource. Please keep total responses to 2,500 words or less in the supporting information.

*EACH QUESTION IS SCORED. FAILURE TO ANSWER EACH QUESTION WILL RESULT IN A LOWER SCORE FOR THE NOMINEE.*

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* 1. Demographic Information of Unit/Department

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* 2. Demographic Information of Nominator

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* 3. Describe unit’s/department’s role in achieving SRH’s mission and vision.
Examples: Unit/department processes and policies that impact efficiency, timely delivery of patient care and affect patient care outcomes, etc.

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* 4. Proactively matches unit/department members’ abilities and resources with current and upcoming work demands. Hints: discuss how the unit matches skill mix to patient acuity. Discuss how the team works together toward a common goal.

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* 5. Describe how the unit/department ensures a healthy work environment that focuses on delivery of the best care for patients and families. Hints: Discuss team building activities, conferences, education, fun activities, and/or community support activities that the staff is involved in.

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* 6. Provide examples of evidence-based practices and processes used in the unit/department.
Examples: NDNQI results, healthcare-associated infections for unit based population and scope of service, etc.

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* 7. Team members demonstrate mutual accountability for patient outcomes. (Hints: Outperform the benchmark for most of the indicators most of the time as related to patient satisfaction, nurse satisfaction and quality indicators.) (If this unit/department does not participate in the named indicators, cite other examples of accountability for patient outcomes.)

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* 8. State how this unit provides a positive patient experience. (Hints: Give examples of how this unit goes the extra mile; give examples of how this unit positively influences the patient experience; give examples of how this unit utilizes HEART).

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