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4. How do you rate performance of SAP applications in terms of availability and speed (Required.)

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5. How quickly do you get support on SAP issues, problems and queries that you face (Required.)

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6. How do you rate our Email System in terms of its availability, performance and support provided around that (Required.)

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7. How do you rate look & feel and features of new ZING portal (Required.)

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8. How do you rate IT support with respect to troubleshooting of your devices like Desktop, Laptop, Printer etc and software on your machine (Required.)

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9. How do you rate Network and Internet connectivity in terms of its availability, speed and performance (Required.)

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10. How do you rate the Desktop / Laptop / Printer and other hardware you use, in terms of specifications, availability and performance (Required.)

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11. Are IT initiatives and controls related to Information Security helping you to protect you from privacy, leakage, corruption and loss of your data (Required.)

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12. How do you rate the training provided by IT to you on overall content, coverage and effectiveness (Required.)

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13. "HZL IT Team supports you and adds value to carry out your day-to-day activities effectively"

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14. List down top 3 areas of improvement for IT team across applications, infrastructure and end user support (Required.)

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15. List down 3 areas which you think IT is doing well (Required.)

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