* 1. How well does State Fire Training meet your needs?

* 2. State Fire Training has implemented many changes in the last 5 years. Overall are these changes...

* 3. How responsive have we been to your questions or concerns?

* 4. Customer Service

  Needs Improvement Average Excellent N/A
Timeliness of a response to your inquiry
Resolution to an inquiry
Reaching Staff via email
Reaching Staff via phone
Professionalism of Staff
Overall Experience

* 5. Rate the following:

  Dissatisfied Neutral Satisfied
Available Resources
Customer Service

* 6. Overall, how satisfied or dissatisfied are you with State Fire Training?

* 7. Do you have any other comments, questions, or concerns?

* 8. Would you like to be contacted?