Where Are You On Your Employee Experience Journey?

Take this two minute survey to find out how mature your company is when it comes to evolving your Employee Experience. This survey can help you better understand the current state of employee experience in your organization.

After taking the survey, you will receive a “Crawl” “Walk” or “Run” ranking and an Employee Experience Maturity Model to explain your score.

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* 1. Please provide the following information.

Name

Company

Business Email

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* 2. What is your role in the organization?

Executive (CHRO)

HR Center of Excellence Leader

HR Shared Services Specialist

HRIS

IT Leader

Office of the CIO / Architecture / PMO

Application / Development

Infrastructure

Other (please specify)

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* 3. What industry is your organization in?

Banking and Securities

Communications, Media and Services

Education

Government

Healthcare

Insurance

Manufacturing and Natural Resources

Retail

Transportation

Utilities

Wholesale Trade

Other (please specify)

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* 4. Does your organization have the vision and goals defined for your employee experience?

We have identified our vision, goals, and outlined employee experience journeys for our organization.

We have a vision, goals, employee journeys, and have the approved business case for investing in EX for our organization.

We recognize the need to focus on our employee experience and are just getting started.

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* 5. How do you measure the quality of your employee experience?

We have some survey metrics, but we're not measuring the right things or tying them to employee experience.

We track net promoter score and run surveys to pulse employee sentiment about their experience.

We have no way of measuring our employee experience.

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* 6. Does your organization have anyone who is nurturing and designing your employee experience?

We do the best with what we've got because often other initiatives seem to receive funding or priority over employee experience.

b. We have a Chief experience officer or similar role who is charged with stewardship over our employee experience.

Our HR teams are the primary people driving employee experience.

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* 7. How does your organization use information to forecast workforce and employee experience needs?

a. We have no way of measuring or forecasting workforce and employee experience needs.

b. We use predictive analytics to forecast workforce and employee experience needs.

c. We have some information, but can't forecast workforce and employee experience needs.

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* 8. How does your organization prioritize your investment in employee experience?

a. We have invested in employee experience, but haven't deployed it.

b. We have some employee experience initiatives, but no traction.

c. Employee experience is a C-suite initiative in my organization.

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* 9. How would you describe the systems in place to support collaboration across the organization?

We have a variety of channels and practices for social and collaborative interactions for our employees and teams that are well adopted.

We have some social and collaborative tools, but have low adoption rates.

We rely on tools like email, intranet and shared drives for collaboration.

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* 10. How do your employees engage with HR, IT, facilities, and finance in order to get their questions answered and their needs met?

We have a single destination for employee requests and knowledge that has strong adoption.

We have portal experiences for some areas, but nothing that is unified.

We are stuck in the ‘90s with paper-based, email driven processes and not on a service delivery platform with automated workflow management. We handle all requests via email, phone and walk up.

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* 11. How do you incorporate technology into your employee experience?

We have some technology, but have room to improve.

We rely on some outdated technology to support our current employee experience.

We have an immersive, modern and digital employee experience.

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* 12. How does your organization evolve its employee experience?

We are constantly listening and being agile with evolving our employee experience.

We try, but perfection is the enemy of good enough and we make little progress.

No idea, we're simply just trying to run the business.

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* 13. What are your biggest challenges with your employee experience? (Please check all that apply.)

Articulating our vision for employee experience

Defining employee journey maps

Expertise in designing and driving employee experience

Breaking down silos across the organization for a seamless employee experience

Replacing friction within workflows for easy, efficient transactions

Building a business case for executive buy-in to deliver a consistent employee experience

Other (please describe)