Dear KEC Member,

At Kootenai Electric Cooperative, our goal is to provide exceptional member service. We are currently evaluating extending the hours and days we offer member service in the office, over the phone and online and we’d like to get your feedback on this. KEC's office is currently open Monday-Friday, 8 a.m. to 5 p.m. to assist members. If member feedback warrants extending our hours or adding online services, it could potentially increase KEC's cost of providing service to members. Your feedback will help us ensure the services we offer and the cost of providing them are aligned with your needs. 

Members who take the survey by April 30, 2018 will be entered into a drawing for a $100 bill credit. You can also contact us anytime at or call us at (208) 765-1200.


Doug Elliott, General Manager
Kootenai Electric Cooperative