ARBroadbandNow Survey

This information is confidential and the data will only be used for the purpose of verifying the need for Broadband Internet service in your area.

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* 1. Where do you live?

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* 2. What kind of Internet connection do you have at home?

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* 3. Who is your internet provider?

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* 4. If you answered “None” in Question 2, what is the main reason you do not have Internet access?

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* 5. On a scale from 1-5, please rate your current Internet service provider
1=Poor or inadequate to 5=Outstanding

  1 2 3 4 5
Speed of connection (bandwidth)
Price
Customer/technical support

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* 6. On a scale of 1-5, how important is each of the internet activities listed below to you, or to someone in your household?
1=Not important  5= Very important

  1 2 3 4 5
On-line/distance learning
Entertainment (Netflix, Hulu, YouTubeTV, Amazon, etc)
Home-based business/remote office
On-line shopping
Internet browsing
Security (smart locks, thermostats, security cameras, alerting systems, etc)
Gaming

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* 7. What devices in your home would you like to connect to the Internet?

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* 8. Do you have a home WiFi network?

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* 9. What would help you learn how better to use the Internet?

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* 10. How important to you is having reliable and affordable broadband internet access service?

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* 11.  I define internet service as “affordable” if it:

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* 12. Test your home Internet speed at http://broadbandtest.us/
Click on Take the speed test.
(please enter speed results in the box below.)

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* 13. Do you have any other comments, questions, or concerns?

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