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This survey is an important part of our ongoing improvement process. Please complete this short survey about our products and services. Your feedback is appreciated!

* 1. Company Information (optional):

* 2. Please rate our Products & Services.

  Very Good Above Average Average Below Average Poor
Price competitiveness
Timely delivery
Quality of material
Quality of packaging

* 3. Please rate our "Inside" Sales Personnel.

  Very Good Above Average Average Below Average Poor
Promptness and politeness
Response time from inquiry to quotation
Product knowledge and competence

* 4. Has an "Outside" Sales Representative visited you (year 2017)?
Skip to question #6 if "NO" or "I DO NOT KNOW".

* 5. Please rate our "Outside" Sales Representative.

  Very Good Above Average Average Below Average Poor
Promptness and politeness
Product knowledge and competence

* 6. Please rate our Documentation for clarity, completeness and accuracy.

  Very Good Above Average Average Below Average Poor
Quotations
Order Acknowledgements
Quality Documentation
Shipping Documents
Invoices

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