Tell Us What You Think

Your pension and health & welfare (H&W) plans are important to you and your family and we want you to make the most of them. This mini survey is your chance to let us know what you think and how we can connect better with you. Your responses will be kept completely confidential.

Help Us Get to Know You

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* 1. How many years have you been a member of IBEW Local 424?

Less than 5 years

5 to 10 years

11 to 20 years

21 to 30 years

More than 30 years

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* 2. How old are you?

25 and under

26-35

36-45

46-55

56-65

Over 65

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* 3. Which union office is closest to you?

Calgary

Fort McMurray

Edmonton

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* 4. Would you like to receive future communications, e-newsletters and member surveys electronically?

Yes

Mark “yes” if you agree to receive additional electronic communication from the Plan (such as e-newsletters and member surveys).

If you marked “yes” please enter your e-mail address below so that we may communicate with you using that address.

Your Pension and H&W Plans

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* 5. Your Pension Benefits

	Strongly Disagree	Disagree	Neutral	Strongly Agree	Agree	Don't Know
I understand how our pension plan works.	I understand how our pension plan works. Strongly Disagree	I understand how our pension plan works. Disagree	I understand how our pension plan works. Neutral	I understand how our pension plan works. Strongly Agree	I understand how our pension plan works. Agree	I understand how our pension plan works. Don't Know
Our pension plan provides good value.	Our pension plan provides good value. Strongly Disagree	Our pension plan provides good value. Disagree	Our pension plan provides good value. Neutral	Our pension plan provides good value. Strongly Agree	Our pension plan provides good value. Agree	Our pension plan provides good value. Don't Know
Our pension is as good or better than most other plans.	Our pension is as good or better than most other plans. Strongly Disagree	Our pension is as good or better than most other plans. Disagree	Our pension is as good or better than most other plans. Neutral	Our pension is as good or better than most other plans. Strongly Agree	Our pension is as good or better than most other plans. Agree	Our pension is as good or better than most other plans. Don't Know
I believe that our pension plan will provide me with a good level of financial security at retirement.	I believe that our pension plan will provide me with a good level of financial security at retirement. Strongly Disagree	I believe that our pension plan will provide me with a good level of financial security at retirement. Disagree	I believe that our pension plan will provide me with a good level of financial security at retirement. Neutral	I believe that our pension plan will provide me with a good level of financial security at retirement. Strongly Agree	I believe that our pension plan will provide me with a good level of financial security at retirement. Agree	I believe that our pension plan will provide me with a good level of financial security at retirement. Don't Know
I receive all the information I need about our pension plan.	I receive all the information I need about our pension plan. Strongly Disagree	I receive all the information I need about our pension plan. Disagree	I receive all the information I need about our pension plan. Neutral	I receive all the information I need about our pension plan. Strongly Agree	I receive all the information I need about our pension plan. Agree	I receive all the information I need about our pension plan. Don't Know

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* 6. Your Health and Welfare Benefits

	Strongly Disagree	Disagree	Neutral	Strongly Agree	Agree	Don't Know
I understand how our H&W plan works.	I understand how our H&W plan works. Strongly Disagree	I understand how our H&W plan works. Disagree	I understand how our H&W plan works. Neutral	I understand how our H&W plan works. Strongly Agree	I understand how our H&W plan works. Agree	I understand how our H&W plan works. Don't Know
Our H&W plan provides good value.	Our H&W plan provides good value. Strongly Disagree	Our H&W plan provides good value. Disagree	Our H&W plan provides good value. Neutral	Our H&W plan provides good value. Strongly Agree	Our H&W plan provides good value. Agree	Our H&W plan provides good value. Don't Know
Our H&W plan is as good or better than most other plans.	Our H&W plan is as good or better than most other plans. Strongly Disagree	Our H&W plan is as good or better than most other plans. Disagree	Our H&W plan is as good or better than most other plans. Neutral	Our H&W plan is as good or better than most other plans. Strongly Agree	Our H&W plan is as good or better than most other plans. Agree	Our H&W plan is as good or better than most other plans. Don't Know
I receive all the information I need about our H&W plan.	I receive all the information I need about our H&W plan. Strongly Disagree	I receive all the information I need about our H&W plan. Disagree	I receive all the information I need about our H&W plan. Neutral	I receive all the information I need about our H&W plan. Strongly Agree	I receive all the information I need about our H&W plan. Agree	I receive all the information I need about our H&W plan. Don't Know
I know how to access information about our H&W plan.	I know how to access information about our H&W plan. Strongly Disagree	I know how to access information about our H&W plan. Disagree	I know how to access information about our H&W plan. Neutral	I know how to access information about our H&W plan. Strongly Agree	I know how to access information about our H&W plan. Agree	I know how to access information about our H&W plan. Don't Know
The fund office staff provides excellent service.	The fund office staff provides excellent service. Strongly Disagree	The fund office staff provides excellent service. Disagree	The fund office staff provides excellent service. Neutral	The fund office staff provides excellent service. Strongly Agree	The fund office staff provides excellent service. Agree	The fund office staff provides excellent service. Don't Know

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* 7. Employee Family Assistance Program (EFAP)

	Strongly Disagree	Disagree	Neutral	Strongly Agree	Agree	Don't Know
I know how to access information about the Employee Family Assistance Program.	I know how to access information about the Employee Family Assistance Program. Strongly Disagree	I know how to access information about the Employee Family Assistance Program. Disagree	I know how to access information about the Employee Family Assistance Program. Neutral	I know how to access information about the Employee Family Assistance Program. Strongly Agree	I know how to access information about the Employee Family Assistance Program. Agree	I know how to access information about the Employee Family Assistance Program. Don't Know
Our EFAP is a valuable benefit.	Our EFAP is a valuable benefit. Strongly Disagree	Our EFAP is a valuable benefit. Disagree	Our EFAP is a valuable benefit. Neutral	Our EFAP is a valuable benefit. Strongly Agree	Our EFAP is a valuable benefit. Agree	Our EFAP is a valuable benefit. Don't Know

Communicating With You

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* 8. How do you prefer to receive communications and updates about your plans?

	Not at all important	Somewhat important	Neutral	Important	Very important
EBFA website	EBFA website Not at all important	EBFA website Somewhat important	EBFA website Neutral	EBFA website Important	EBFA website Very important
Online plan member portal	Online plan member portal Not at all important	Online plan member portal Somewhat important	Online plan member portal Neutral	Online plan member portal Important	Online plan member portal Very important
Annual pension statement	Annual pension statement Not at all important	Annual pension statement Somewhat important	Annual pension statement Neutral	Annual pension statement Important	Annual pension statement Very important
Online pension calculator	Online pension calculator Not at all important	Online pension calculator Somewhat important	Online pension calculator Neutral	Online pension calculator Important	Online pension calculator Very important
Pension and H&W plan booklets	Pension and H&W plan booklets Not at all important	Pension and H&W plan booklets Somewhat important	Pension and H&W plan booklets Neutral	Pension and H&W plan booklets Important	Pension and H&W plan booklets Very important
Regular newsletters	Regular newsletters Not at all important	Regular newsletters Somewhat important	Regular newsletters Neutral	Regular newsletters Important	Regular newsletters Very important

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* 9. We're looking at revamping our communication tools - please tell us which ones are most important to you.

	Not at all important	Somewhat important	Neutral	Important	Very important
Email	Email Not at all important	Email Somewhat important	Email Neutral	Email Important	Email Very important
Mobile App	Mobile App Not at all important	Mobile App Somewhat important	Mobile App Neutral	Mobile App Important	Mobile App Very important
Union Meetings	Union Meetings Not at all important	Union Meetings Somewhat important	Union Meetings Neutral	Union Meetings Important	Union Meetings Very important
EBFA Website	EBFA Website Not at all important	EBFA Website Somewhat important	EBFA Website Neutral	EBFA Website Important	EBFA Website Very important
Mail to home	Mail to home Not at all important	Mail to home Somewhat important	Mail to home Neutral	Mail to home Important	Mail to home Very important
IBEW 424 Website Link to EBFA	IBEW 424 Website Link to EBFA Not at all important	IBEW 424 Website Link to EBFA Somewhat important	IBEW 424 Website Link to EBFA Neutral	IBEW 424 Website Link to EBFA Important	IBEW 424 Website Link to EBFA Very important
Union Rep or Steward	Union Rep or Steward Not at all important	Union Rep or Steward Somewhat important	Union Rep or Steward Neutral	Union Rep or Steward Important	Union Rep or Steward Very important

Tell Us What You Think

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* 1. How many years have you been a member of IBEW Local 424?

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* 2. How old are you?

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* 3. Which union office is closest to you?

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* 4. Would you like to receive future communications, e-newsletters and member surveys electronically?

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* 5. Your Pension Benefits

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* 6. Your Health and Welfare Benefits

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* 7. Employee Family Assistance Program (EFAP)

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* 8. How do you prefer to receive communications and updates about your plans?

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* 9. We're looking at revamping our communication tools - please tell us which ones are most important to you.

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* 10. Comments and Suggestions

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