Corporate client onboarding benchmark

Introduction

12% of survey complete.

Thank you!
Thank you for participating in this survey! With your help we will be able to truly understand today's challenges across the corporate sector. The survey will only take approximately 10 minutes and consists of multiple choice questions. You can complete the survey anonymously if you prefer. The results will show to what extent your Corporate Client Onboarding process is digital, and how your customer experience is perceived.

Definitions used in this survey
Onboarding: The action or process needed to provide a customer with a requested product or service.
Corporate client: a new and European customer/company.
Product/Service:
- For acquiring banks: opening a bank account
- For merchant acquirers and PSPs: providing a payment service
- For insurance companies: providing an insurance product

Questions?
If you have any questions related to this survey, please reach out to Jorrit Penninga.
Email: jorrit.penninga@innopay.com
Phone: 06-27 26 59 83