Purple Visa Card Interest Free Accreditation Survey

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6. When should your customer accept the Purple Visa Credit Card Privacy Disclosure declaration? (Required.)

During the application process

Before you start the application process

At the end of the application process

Anytime during the application process

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7. Can you proceed with the application if the customer has not agreed to be credit checked? (Required.)

Yes

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8. Can a customer apply for a Purple Visa Credit Card if they are under 18 years old? (Required.)

Yes - provided they have guarantor

Yes - they can apply jointly

No - they must be 18 years or older

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9. What is the minimum credit limit available for a Purple Visa Credit Card? (Required.)

$1000

The purchase price of the goods

$1500

Any amount the customer wants

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10. What are the two accepted forms of ID from the list below (select ALL that apply), when applying for a Purple Visa Credit Card? (Required.)

Passport

Community services card

Drivers Licence

18+ card

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11. On which two items can you find the customer number (select ALL that apply)? (Required.)

On the customers Purple Visa Credit Card Statement

On the back of the customers’ existing Purple Visa Credit Card

On the disclosure form

On the purchase agreement form

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12. How long does it take to receive the Purple Visa Credit Card, once the application has been approved? (Required.)

2 weeks

5 to 7 working days

21 working days

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13. What is the automated text code, that is used when the customer does a new Purple Visa Credit Card application or an add-on sale? (Required.)

The customer’s PIN number

The stores code for letting someone into the store

A four-digit code sent by TXT to the customer, for authentication purposes

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14. What is the best way to search for an existing Finance Now customer, to complete a new Purple Visa Credit Card Application? (Required.)

Call Finance Now

Ask your colleague

Search Facebook

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15. When does the customer start paying interest on an interest free transaction? (Required.)

As soon as their first monthly payment is due

After the 55 days interest free period

After the interest free period expires, where a balance is still outstanding

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16. What are the main two contact points for a new Purple Visa Credit Card Applications (select ALL that apply)? (Required.)

Home Phone

Work Phone

Mobile Number

Email address

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17. What three answers below must a new Purple Visa Card Customer confirm and accept prior to proceeding with the purchase (select ALL that apply)? (Required.)

Terms and Conditions

Credit Card limit

Signing up a DD authority

Privacy Declaration

Accepting a Facebook friend request

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18. If the customer has been declined for interest free on the Purple Visa Credit Card, can we offer another Finance Now option for them to purchase their goods through? (Required.)

Yes - subject to criteria

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19. If the customer does not have a personal email address or mobile number to be entered in their Purple Visa Credit Card Application, what should you do? (Required.)

Use your own contacts and enter for this customer

Sell the customer a new mobile phone

The application cannot be completed at this point. Please call Retail Support

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20. Which two reasons does Finance Now require the customer’s income and expenditure details, in the Purple Visa Credit Card application (select ALL that apply)? (Required.)

To comply with responsible lending requirements

Just because we want to know

To see if they can afford to meet the expected payments on the credit card

Purple Visa Card Interest Free Accreditation

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* 1. First Name (Required.)

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* 2. Last Name (Required.)

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* 3. Enter your store name (Noel Leeming) (Required.)

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* 4. Enter your store location (Required.)

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* 5. Who is your Area Manager (Required.)

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* 6. When should your customer accept the Purple Visa Credit Card Privacy Disclosure declaration? (Required.)

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* 7. Can you proceed with the application if the customer has not agreed to be credit checked? (Required.)

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* 8. Can a customer apply for a Purple Visa Credit Card if they are under 18 years old? (Required.)

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* 9. What is the minimum credit limit available for a Purple Visa Credit Card? (Required.)

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* 10. What are the two accepted forms of ID from the list below (select ALL that apply), when applying for a Purple Visa Credit Card? (Required.)

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* 11. On which two items can you find the customer number (select ALL that apply)? (Required.)

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* 12. How long does it take to receive the Purple Visa Credit Card, once the application has been approved? (Required.)

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* 13. What is the automated text code, that is used when the customer does a new Purple Visa Credit Card application or an add-on sale? (Required.)

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* 14. What is the best way to search for an existing Finance Now customer, to complete a new Purple Visa Credit Card Application? (Required.)

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* 15. When does the customer start paying interest on an interest free transaction? (Required.)

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* 16. What are the main two contact points for a new Purple Visa Credit Card Applications (select ALL that apply)? (Required.)

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* 17. What three answers below must a new Purple Visa Card Customer confirm and accept prior to proceeding with the purchase (select ALL that apply)? (Required.)

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* 18. If the customer has been declined for interest free on the Purple Visa Credit Card, can we offer another Finance Now option for them to purchase their goods through? (Required.)

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* 19. If the customer does not have a personal email address or mobile number to be entered in their Purple Visa Credit Card Application, what should you do? (Required.)

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* 20. Which two reasons does Finance Now require the customer’s income and expenditure details, in the Purple Visa Credit Card application (select ALL that apply)? (Required.)

1. First Name (Required.)

2. Last Name (Required.)

3. Enter your store name (Noel Leeming)
(Required.)

4. Enter your store location
(Required.)

5. Who is your Area Manager (Required.)

6. When should your customer accept the Purple Visa Credit Card Privacy Disclosure declaration? (Required.)

7. Can you proceed with the application if the customer has not agreed to be credit checked? (Required.)

8. Can a customer apply for a Purple Visa Credit Card if they are under 18 years old? (Required.)

9. What is the minimum credit limit available for a Purple Visa Credit Card? (Required.)

10. What are the two accepted forms of ID from the list below (select ALL that apply), when applying for a Purple Visa Credit Card? (Required.)

11. On which two items can you find the customer number (select ALL that apply)? (Required.)

12. How long does it take to receive the Purple Visa Credit Card, once the application has been approved? (Required.)

13. What is the automated text code, that is used when the customer does a new Purple Visa Credit Card application or an add-on sale? (Required.)

14. What is the best way to search for an existing Finance Now customer, to complete a new Purple Visa Credit Card Application? (Required.)

15. When does the customer start paying interest on an interest free transaction? (Required.)

16. What are the main two contact points for a new Purple Visa Credit Card Applications (select ALL that apply)? (Required.)

17. What three answers below must a new Purple Visa Card Customer confirm and accept prior to proceeding with the purchase (select ALL that apply)? (Required.)

18. If the customer has been declined for interest free on the Purple Visa Credit Card, can we offer another Finance Now option for them to purchase their goods through? (Required.)

19. If the customer does not have a personal email address or mobile number to be entered in their Purple Visa Credit Card Application, what should you do? (Required.)

20. Which two reasons does Finance Now require the customer’s income and expenditure details, in the Purple Visa Credit Card application (select ALL that apply)? (Required.)