IT Service Practices Survey - Cool Incentive

Please answer the following short questions to be entered in our drawing for (2) Amazon Echo Shows

ResearchCorp.org is performing a nation-wide study of Information Technology service practices. As such, we are requesting your invaluable input as an IT expert.

A free copy of the final study will be provided to all participants in addition to an opportunity to win either two Amazon.com Echos or two Amazon.com Echo Shows.

Please take a few minutes to respond. Individual answers will not be published. Thank you in advance for your time.

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* 1. Please select your preference should you be chosen as the winner of the drawing. Good luck.

Two Amazon Echos

Two Amazon Echo Shows

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* 2. Tell us about your company. How many employees are at your firm total (including contract/PT/FT)

< 100

101 - 500

501 - 1,000

1,001 - 5,000

5,001+

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* 3. What size is your IT organization?

1-10

11-25

26-50

50 +

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* 4. Do you use 3rd party IT services to install/setup or manage any of the following? (check all that apply or None)

Networking - Install/Setup

Networking - Manage

Unified Communications (IP Telephony) - Install/Setup

Unified Communications (IP Telephony) - Manage

Unified Video i.e. direct extension between desktop, conference room, mobile - Install/Setup

Unified Video i.e. direct extension between desktop, conference room, mobile - Manage

Helpdesk - Install/Setup

Helpdesk - Manage

No plans to use any outsourced services

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* 5. If you use 3rd party IT services, do you prefer a single vendor across multiple disciplines (e.g. Collaboration, Enterprise Networking, Security) or separate vendors?

Single vendor if available

Multiple vendors to leverage best in class

Multiple vendors to spread risk

Not applicable

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* 6. For capital equipment acquisition:

We purchase direct from manufacturers as a capital expenditure

We purchase direct from manufacturers using financing options

We purchase through a 3rd party as a capital expenditure

We purchase through a 3rd party using financing options

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* 7. What are your top 3 IT objectives over the next 3 years? (ie, increase security, centralize IT, expand collaboration, cut costs, etc)

Objective #1

Objective #2

Objective #3

17% of survey complete.