SurveyMonkey Powered Online Survey

Brokers, are your carriers performing to your satisfaction?

A healthy broker and carrier relationship is essential for the success of both businesses, and we want to know how your carriers are performing in key aspects, and what they can do to improve their services to the broker distribution channel.

With your feedback, we will uncover the best performing carriers in the industry - including the best performing carriers in specialty markets.

The survey will only take a few minutes and results will be published in the July edition of Insurance Business America.

Deadline EXTENDED: June 8, 2018.

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* 1. What percentage of your business is commercial vs. personal?

Commercial (%):

Personal (%):

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* 2. What are the THREE most important things you look for in an insurance carrier?

Competitive rates

Underwriting expertise

Claims processing

Range of products offered

Technology and automation

Marketing support

Reputation and financial stability

Quick quotes

Education and training

Commitment to broker distribution channel

Other (please let us know any other areas that are important)

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* 3. Who is your primary commercial carrier? (please name only one)

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* 4. On a scale of 1-10 (1 - poor, 10 - excellent), how would you rate your primary carrier in the following areas?

	1	2	3	4	5	6	7	8	9	10
Carrier reputation and financial stability	Carrier reputation and financial stability 1	Carrier reputation and financial stability 2	Carrier reputation and financial stability 3	Carrier reputation and financial stability 4	Carrier reputation and financial stability 5	Carrier reputation and financial stability 6	Carrier reputation and financial stability 7	Carrier reputation and financial stability 8	Carrier reputation and financial stability 9	Carrier reputation and financial stability 10
How can they improve?/Comments:
Claims processing	Claims processing 1	Claims processing 2	Claims processing 3	Claims processing 4	Claims processing 5	Claims processing 6	Claims processing 7	Claims processing 8	Claims processing 9	Claims processing 10
How can they improve?/Comments:
Competitive rates	Competitive rates 1	Competitive rates 2	Competitive rates 3	Competitive rates 4	Competitive rates 5	Competitive rates 6	Competitive rates 7	Competitive rates 8	Competitive rates 9	Competitive rates 10
How can they improve?/Comments:
Underwriting expertise	Underwriting expertise 1	Underwriting expertise 2	Underwriting expertise 3	Underwriting expertise 4	Underwriting expertise 5	Underwriting expertise 6	Underwriting expertise 7	Underwriting expertise 8	Underwriting expertise 9	Underwriting expertise 10
How can they improve?/Comments:
Technology and automation	Technology and automation 1	Technology and automation 2	Technology and automation 3	Technology and automation 4	Technology and automation 5	Technology and automation 6	Technology and automation 7	Technology and automation 8	Technology and automation 9	Technology and automation 10
How can they improve?/Comments:
Quick quotes	Quick quotes 1	Quick quotes 2	Quick quotes 3	Quick quotes 4	Quick quotes 5	Quick quotes 6	Quick quotes 7	Quick quotes 8	Quick quotes 9	Quick quotes 10
How can they improve?/Comments:
Range of products offered	Range of products offered 1	Range of products offered 2	Range of products offered 3	Range of products offered 4	Range of products offered 5	Range of products offered 6	Range of products offered 7	Range of products offered 8	Range of products offered 9	Range of products offered 10
How can they improve?/Comments:
Marketing support	Marketing support 1	Marketing support 2	Marketing support 3	Marketing support 4	Marketing support 5	Marketing support 6	Marketing support 7	Marketing support 8	Marketing support 9	Marketing support 10
How can they improve?/Comments:
Education and training	Education and training 1	Education and training 2	Education and training 3	Education and training 4	Education and training 5	Education and training 6	Education and training 7	Education and training 8	Education and training 9	Education and training 10
How can they improve?/Comments:
Commitment to the broker distribution channel	Commitment to the broker distribution channel 1	Commitment to the broker distribution channel 2	Commitment to the broker distribution channel 3	Commitment to the broker distribution channel 4	Commitment to the broker distribution channel 5	Commitment to the broker distribution channel 6	Commitment to the broker distribution channel 7	Commitment to the broker distribution channel 8	Commitment to the broker distribution channel 9	Commitment to the broker distribution channel 10
How can they improve?/Comments:

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* 5. How could your primary carrier improve their overall performance?

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* 6. Optional: Your contact information

Name:

Company:

Email:

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* 7. Do you use additional insurance carriers?

Yes