Emergency Management Job Analysis

Introduction

Thank you for participating in the Job/Task Analysis (JTA) survey for the Emergency Manager profession.

A job task analysis is an essential step when identifying the primary duties and tasks performed by an individual in a specific profession. It provides a means to assess the critical knowledge, skills, and abilities (KSAs) needed to safely and effectively perform the job, in this case, of an Emergency Manager.

Most importantly, results from this survey will be used to validate the examination blueprint and other certification requirements for the IAEM Certified Emergency Manager(s) Program.

Survey Directions:

This survey is structured so that there are two questions for each task statement: first in terms of frequency (how OFTEN do you perform the task) and then in terms of importance (how IMPORTANT is it to perform the task). Please read each task statement carefully and then indicate how OFTEN the task is performed and how IMPORTANT it is to the work of an Emergency Manager.

Please allow 20-25 minutes to complete this survey. If you have any questions about how data from this survey will be used, you may email Kate McClimans, Program Manager at IAEM at kmcclimans@iaem.com.

Thank you for participating in this survey! Your help is greatly appreciated.

Question Title

* 1. Please indicate which Emergency Manager certification(s) you hold. Select all that apply.

Current Certified Emergency Manager (including Lifetime CEM)

Current Associate Emergency Manager

Non-IAEM Certification

If you indicated Non-IAEM Certification, which designation(s) do you hold?

Question Title

* 2. What is your CURRENT employing organization? Select all that apply.

Academia

Campus

Consultant

Federal

Healthcare

Local Government - City

Local Government - County

Military

Not-for-profit

Private

State

Tribal

Other (please specify)

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* 3. Are you currently employed full-time in an emergency management role?

Yes

Question Title

* 4. Please enter the number of people that are employed in your program/department, engaging in Emergency Management or directly-related support roles.

Question Title

* 5. What is the size of the population your organization serves?

Less than 1,000

Between 1,000 and 10,000

More than 10,000

Question Title

* 6. In which State/Province/Region/County do you work?

Question Title

* 7. Please indicate the country where you currently work.

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* 8. Please indicate your job title.

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* 9. What is your highest academic degree?

High school graduate, diploma, or the equivalent

Some college credit but no degree

Trade/Technical/Vocational training

Associate degree

Bachelor's/Baccalaureate degree

Master's degree

Doctorate degree

Other (please specify)

Question Title

* 10. Please indicate your gender.

Female

Male

I prefer not to answer

Other (please specify)

Question Title

* 11. What is your current age?

Under 18

18-24

25-34

35-44

45-54

55+

Question Title

* 12. How many years have you worked in emergency management?

Less than 1 year

At least 1 year but less than 2 years

At least 2 but less than 5 years

At least 5 but less than 10 years

10 years or more

Question Title

* 13. Do you supervise emergency managers?

Yes

If Yes, then please indicate how many people you supervise.

Question Title

* 14. Please indicate your race/ethnicity. Select all that apply.

Asian or Asian American

Black or African American

Hispanic or Latino or Spanish origin

Multiracial or Biracial

Native American or Alaskan American

Native Hawaiian or other Pacific Islander

White or Caucasian

A race/ethnicity not listed here

I prefer not to answer.

Question Title

* 15. The following tasks pertain to conducting risk management duties. Please indicate how OFTEN you perform each of these tasks.

	Never	Sometimes	Often	Always	N/A
Assess risks and benefits of emerging technologies.	Assess risks and benefits of emerging technologies. Never	Assess risks and benefits of emerging technologies. Sometimes	Assess risks and benefits of emerging technologies. Often	Assess risks and benefits of emerging technologies. Always	Assess risks and benefits of emerging technologies. N/A
Maintain critical infrastructure listings.	Maintain critical infrastructure listings. Never	Maintain critical infrastructure listings. Sometimes	Maintain critical infrastructure listings. Often	Maintain critical infrastructure listings. Always	Maintain critical infrastructure listings. N/A
Conduct program gap analyses.	Conduct program gap analyses. Never	Conduct program gap analyses. Sometimes	Conduct program gap analyses. Often	Conduct program gap analyses. Always	Conduct program gap analyses. N/A
Conduct business impact analyses.	Conduct business impact analyses. Never	Conduct business impact analyses. Sometimes	Conduct business impact analyses. Often	Conduct business impact analyses. Always	Conduct business impact analyses. N/A
Conduct risk assessment(s).	Conduct risk assessment(s). Never	Conduct risk assessment(s). Sometimes	Conduct risk assessment(s). Often	Conduct risk assessment(s). Always	Conduct risk assessment(s). N/A
Conduct Threat and Hazard Identification and Risk Assessment (THIRA).	Conduct Threat and Hazard Identification and Risk Assessment (THIRA). Never	Conduct Threat and Hazard Identification and Risk Assessment (THIRA). Sometimes	Conduct Threat and Hazard Identification and Risk Assessment (THIRA). Often	Conduct Threat and Hazard Identification and Risk Assessment (THIRA). Always	Conduct Threat and Hazard Identification and Risk Assessment (THIRA). N/A

Question Title

* 16. The following tasks pertain to conducting risk management duties. Please indicate how IMPORTANT it is to perform each of these tasks.

	Not Important	Slightly Important	Important	Very Important	N/A
Assess risks and benefits of emerging technologies.	Assess risks and benefits of emerging technologies. Not Important	Assess risks and benefits of emerging technologies. Slightly Important	Assess risks and benefits of emerging technologies. Important	Assess risks and benefits of emerging technologies. Very Important	Assess risks and benefits of emerging technologies. N/A
Maintain critical infrastructure listings.	Maintain critical infrastructure listings. Not Important	Maintain critical infrastructure listings. Slightly Important	Maintain critical infrastructure listings. Important	Maintain critical infrastructure listings. Very Important	Maintain critical infrastructure listings. N/A
Conduct program gap analyses.	Conduct program gap analyses. Not Important	Conduct program gap analyses. Slightly Important	Conduct program gap analyses. Important	Conduct program gap analyses. Very Important	Conduct program gap analyses. N/A
Conduct business impact analyses.	Conduct business impact analyses. Not Important	Conduct business impact analyses. Slightly Important	Conduct business impact analyses. Important	Conduct business impact analyses. Very Important	Conduct business impact analyses. N/A
Conduct risk assessment(s).	Conduct risk assessment(s). Not Important	Conduct risk assessment(s). Slightly Important	Conduct risk assessment(s). Important	Conduct risk assessment(s). Very Important	Conduct risk assessment(s). N/A
Conduct Threat and Hazard Identification and Risk Assessment (THIRA).	Conduct Threat and Hazard Identification and Risk Assessment (THIRA). Not Important	Conduct Threat and Hazard Identification and Risk Assessment (THIRA). Slightly Important	Conduct Threat and Hazard Identification and Risk Assessment (THIRA). Important	Conduct Threat and Hazard Identification and Risk Assessment (THIRA). Very Important	Conduct Threat and Hazard Identification and Risk Assessment (THIRA). N/A

Question Title

* 17. The following tasks pertain to managing preparedness programs. Please indicate how OFTEN you perform each of these tasks.

	Never	Sometimes	Often	Always	N/A
Manage emergency-based projects (e.g., external projects, internal projects).	Manage emergency-based projects (e.g., external projects, internal projects). Never	Manage emergency-based projects (e.g., external projects, internal projects). Sometimes	Manage emergency-based projects (e.g., external projects, internal projects). Often	Manage emergency-based projects (e.g., external projects, internal projects). Always	Manage emergency-based projects (e.g., external projects, internal projects). N/A
Manage continuity programs (e.g., business, government, not-for-profit).	Manage continuity programs (e.g., business, government, not-for-profit). Never	Manage continuity programs (e.g., business, government, not-for-profit). Sometimes	Manage continuity programs (e.g., business, government, not-for-profit). Often	Manage continuity programs (e.g., business, government, not-for-profit). Always	Manage continuity programs (e.g., business, government, not-for-profit). N/A
Manage IT disaster recovery programs.	Manage IT disaster recovery programs. Never	Manage IT disaster recovery programs. Sometimes	Manage IT disaster recovery programs. Often	Manage IT disaster recovery programs. Always	Manage IT disaster recovery programs. N/A
Manage vendors (e.g., equipment suppliers, professional service providers).	Manage vendors (e.g., equipment suppliers, professional service providers). Never	Manage vendors (e.g., equipment suppliers, professional service providers). Sometimes	Manage vendors (e.g., equipment suppliers, professional service providers). Often	Manage vendors (e.g., equipment suppliers, professional service providers). Always	Manage vendors (e.g., equipment suppliers, professional service providers). N/A
Maintain emergency/disaster plans and annexes (e.g., continuity, EOPs, hazard mitigation).	Maintain emergency/disaster plans and annexes (e.g., continuity, EOPs, hazard mitigation). Never	Maintain emergency/disaster plans and annexes (e.g., continuity, EOPs, hazard mitigation). Sometimes	Maintain emergency/disaster plans and annexes (e.g., continuity, EOPs, hazard mitigation). Often	Maintain emergency/disaster plans and annexes (e.g., continuity, EOPs, hazard mitigation). Always	Maintain emergency/disaster plans and annexes (e.g., continuity, EOPs, hazard mitigation). N/A
Maintain primary EOC.	Maintain primary EOC. Never	Maintain primary EOC. Sometimes	Maintain primary EOC. Often	Maintain primary EOC. Always	Maintain primary EOC. N/A
Ensure operational readiness of EOC (e.g., forms, people, plans, technology).	Ensure operational readiness of EOC (e.g., forms, people, plans, technology). Never	Ensure operational readiness of EOC (e.g., forms, people, plans, technology). Sometimes	Ensure operational readiness of EOC (e.g., forms, people, plans, technology). Often	Ensure operational readiness of EOC (e.g., forms, people, plans, technology). Always	Ensure operational readiness of EOC (e.g., forms, people, plans, technology). N/A
Coordinate emergency management activities (e.g., planning with stakeholders).	Coordinate emergency management activities (e.g., planning with stakeholders). Never	Coordinate emergency management activities (e.g., planning with stakeholders). Sometimes	Coordinate emergency management activities (e.g., planning with stakeholders). Often	Coordinate emergency management activities (e.g., planning with stakeholders). Always	Coordinate emergency management activities (e.g., planning with stakeholders). N/A
Conduct research (e.g., field, operational, scientific).	Conduct research (e.g., field, operational, scientific). Never	Conduct research (e.g., field, operational, scientific). Sometimes	Conduct research (e.g., field, operational, scientific). Often	Conduct research (e.g., field, operational, scientific). Always	Conduct research (e.g., field, operational, scientific). N/A
Obtain collaborative agreements (e.g., surrounding communities).	Obtain collaborative agreements (e.g., surrounding communities). Never	Obtain collaborative agreements (e.g., surrounding communities). Sometimes	Obtain collaborative agreements (e.g., surrounding communities). Often	Obtain collaborative agreements (e.g., surrounding communities). Always	Obtain collaborative agreements (e.g., surrounding communities). N/A
Create emergency checklists.	Create emergency checklists. Never	Create emergency checklists. Sometimes	Create emergency checklists. Often	Create emergency checklists. Always	Create emergency checklists. N/A
Design community education initiatives.	Design community education initiatives. Never	Design community education initiatives. Sometimes	Design community education initiatives. Often	Design community education initiatives. Always	Design community education initiatives. N/A
Design emergency/disaster plans and annexes (e.g., continuity of operations, EOPs, hazard mitigation).	Design emergency/disaster plans and annexes (e.g., continuity of operations, EOPs, hazard mitigation). Never	Design emergency/disaster plans and annexes (e.g., continuity of operations, EOPs, hazard mitigation). Sometimes	Design emergency/disaster plans and annexes (e.g., continuity of operations, EOPs, hazard mitigation). Often	Design emergency/disaster plans and annexes (e.g., continuity of operations, EOPs, hazard mitigation). Always	Design emergency/disaster plans and annexes (e.g., continuity of operations, EOPs, hazard mitigation). N/A
Manage the emergency drill/exercise lifecycle.	Manage the emergency drill/exercise lifecycle. Never	Manage the emergency drill/exercise lifecycle. Sometimes	Manage the emergency drill/exercise lifecycle. Often	Manage the emergency drill/exercise lifecycle. Always	Manage the emergency drill/exercise lifecycle. N/A
Develop pre-disaster messaging templates.	Develop pre-disaster messaging templates. Never	Develop pre-disaster messaging templates. Sometimes	Develop pre-disaster messaging templates. Often	Develop pre-disaster messaging templates. Always	Develop pre-disaster messaging templates. N/A
Perform business continuity planning duties.	Perform business continuity planning duties. Never	Perform business continuity planning duties. Sometimes	Perform business continuity planning duties. Often	Perform business continuity planning duties. Always	Perform business continuity planning duties. N/A
Perform emergency planning duties.	Perform emergency planning duties. Never	Perform emergency planning duties. Sometimes	Perform emergency planning duties. Often	Perform emergency planning duties. Always	Perform emergency planning duties. N/A
Perform IT disaster recovery planning duties.	Perform IT disaster recovery planning duties. Never	Perform IT disaster recovery planning duties. Sometimes	Perform IT disaster recovery planning duties. Often	Perform IT disaster recovery planning duties. Always	Perform IT disaster recovery planning duties. N/A
Perform project planning duties.	Perform project planning duties. Never	Perform project planning duties. Sometimes	Perform project planning duties. Often	Perform project planning duties. Always	Perform project planning duties. N/A
Monitor weather conditions.	Monitor weather conditions. Never	Monitor weather conditions. Sometimes	Monitor weather conditions. Often	Monitor weather conditions. Always	Monitor weather conditions. N/A
Promote stakeholder engagement.	Promote stakeholder engagement. Never	Promote stakeholder engagement. Sometimes	Promote stakeholder engagement. Often	Promote stakeholder engagement. Always	Promote stakeholder engagement. N/A
Provide emergency management training.	Provide emergency management training. Never	Provide emergency management training. Sometimes	Provide emergency management training. Often	Provide emergency management training. Always	Provide emergency management training. N/A
Provide role-specific training (e.g., ICS 100, 200, 300, 400).	Provide role-specific training (e.g., ICS 100, 200, 300, 400). Never	Provide role-specific training (e.g., ICS 100, 200, 300, 400). Sometimes	Provide role-specific training (e.g., ICS 100, 200, 300, 400). Often	Provide role-specific training (e.g., ICS 100, 200, 300, 400). Always	Provide role-specific training (e.g., ICS 100, 200, 300, 400). N/A
Review research outcomes (e.g., geographic, political, scientific, socio-cultural).	Review research outcomes (e.g., geographic, political, scientific, socio-cultural). Never	Review research outcomes (e.g., geographic, political, scientific, socio-cultural). Sometimes	Review research outcomes (e.g., geographic, political, scientific, socio-cultural). Often	Review research outcomes (e.g., geographic, political, scientific, socio-cultural). Always	Review research outcomes (e.g., geographic, political, scientific, socio-cultural). N/A

Question Title

* 18. The following tasks pertain to managing preparedness programs. Please indicate how IMPORTANT it is to perform each of these tasks.

	Not Important	Slightly Important	Important	Very Important	N/A
Manage emergency-based projects (e.g., external projects, internal projects).	Manage emergency-based projects (e.g., external projects, internal projects). Not Important	Manage emergency-based projects (e.g., external projects, internal projects). Slightly Important	Manage emergency-based projects (e.g., external projects, internal projects). Important	Manage emergency-based projects (e.g., external projects, internal projects). Very Important	Manage emergency-based projects (e.g., external projects, internal projects). N/A
Manage continuity programs (e.g., business, government, not-for-profit).	Manage continuity programs (e.g., business, government, not-for-profit). Not Important	Manage continuity programs (e.g., business, government, not-for-profit). Slightly Important	Manage continuity programs (e.g., business, government, not-for-profit). Important	Manage continuity programs (e.g., business, government, not-for-profit). Very Important	Manage continuity programs (e.g., business, government, not-for-profit). N/A
Manage IT disaster recovery programs.	Manage IT disaster recovery programs. Not Important	Manage IT disaster recovery programs. Slightly Important	Manage IT disaster recovery programs. Important	Manage IT disaster recovery programs. Very Important	Manage IT disaster recovery programs. N/A
Manage vendors (e.g., equipment suppliers, professional service providers).	Manage vendors (e.g., equipment suppliers, professional service providers). Not Important	Manage vendors (e.g., equipment suppliers, professional service providers). Slightly Important	Manage vendors (e.g., equipment suppliers, professional service providers). Important	Manage vendors (e.g., equipment suppliers, professional service providers). Very Important	Manage vendors (e.g., equipment suppliers, professional service providers). N/A
Maintain emergency/disaster plans and annexes (e.g., continuity, EOPs, hazard mitigation).	Maintain emergency/disaster plans and annexes (e.g., continuity, EOPs, hazard mitigation). Not Important	Maintain emergency/disaster plans and annexes (e.g., continuity, EOPs, hazard mitigation). Slightly Important	Maintain emergency/disaster plans and annexes (e.g., continuity, EOPs, hazard mitigation). Important	Maintain emergency/disaster plans and annexes (e.g., continuity, EOPs, hazard mitigation). Very Important	Maintain emergency/disaster plans and annexes (e.g., continuity, EOPs, hazard mitigation). N/A
Maintain primary EOC.	Maintain primary EOC. Not Important	Maintain primary EOC. Slightly Important	Maintain primary EOC. Important	Maintain primary EOC. Very Important	Maintain primary EOC. N/A
Ensure operational readiness of EOC (e.g., forms, people, plans, technology).	Ensure operational readiness of EOC (e.g., forms, people, plans, technology). Not Important	Ensure operational readiness of EOC (e.g., forms, people, plans, technology). Slightly Important	Ensure operational readiness of EOC (e.g., forms, people, plans, technology). Important	Ensure operational readiness of EOC (e.g., forms, people, plans, technology). Very Important	Ensure operational readiness of EOC (e.g., forms, people, plans, technology). N/A
Coordinate emergency management activities (e.g., planning with stakeholders).	Coordinate emergency management activities (e.g., planning with stakeholders). Not Important	Coordinate emergency management activities (e.g., planning with stakeholders). Slightly Important	Coordinate emergency management activities (e.g., planning with stakeholders). Important	Coordinate emergency management activities (e.g., planning with stakeholders). Very Important	Coordinate emergency management activities (e.g., planning with stakeholders). N/A
Conduct research (e.g., field, operational, scientific).	Conduct research (e.g., field, operational, scientific). Not Important	Conduct research (e.g., field, operational, scientific). Slightly Important	Conduct research (e.g., field, operational, scientific). Important	Conduct research (e.g., field, operational, scientific). Very Important	Conduct research (e.g., field, operational, scientific). N/A
Obtain collaborative agreements (e.g., surrounding communities).	Obtain collaborative agreements (e.g., surrounding communities). Not Important	Obtain collaborative agreements (e.g., surrounding communities). Slightly Important	Obtain collaborative agreements (e.g., surrounding communities). Important	Obtain collaborative agreements (e.g., surrounding communities). Very Important	Obtain collaborative agreements (e.g., surrounding communities). N/A
Create emergency checklists.	Create emergency checklists. Not Important	Create emergency checklists. Slightly Important	Create emergency checklists. Important	Create emergency checklists. Very Important	Create emergency checklists. N/A
Design community education initiatives.	Design community education initiatives. Not Important	Design community education initiatives. Slightly Important	Design community education initiatives. Important	Design community education initiatives. Very Important	Design community education initiatives. N/A
Design emergency/disaster plans and annexes (e.g., continuity of operations, EOPs, hazard mitigation).	Design emergency/disaster plans and annexes (e.g., continuity of operations, EOPs, hazard mitigation). Not Important	Design emergency/disaster plans and annexes (e.g., continuity of operations, EOPs, hazard mitigation). Slightly Important	Design emergency/disaster plans and annexes (e.g., continuity of operations, EOPs, hazard mitigation). Important	Design emergency/disaster plans and annexes (e.g., continuity of operations, EOPs, hazard mitigation). Very Important	Design emergency/disaster plans and annexes (e.g., continuity of operations, EOPs, hazard mitigation). N/A
Manage the emergency drill/exercise lifecycle.	Manage the emergency drill/exercise lifecycle. Not Important	Manage the emergency drill/exercise lifecycle. Slightly Important	Manage the emergency drill/exercise lifecycle. Important	Manage the emergency drill/exercise lifecycle. Very Important	Manage the emergency drill/exercise lifecycle. N/A
Develop pre-disaster messaging templates.	Develop pre-disaster messaging templates. Not Important	Develop pre-disaster messaging templates. Slightly Important	Develop pre-disaster messaging templates. Important	Develop pre-disaster messaging templates. Very Important	Develop pre-disaster messaging templates. N/A
Perform business continuity planning duties.	Perform business continuity planning duties. Not Important	Perform business continuity planning duties. Slightly Important	Perform business continuity planning duties. Important	Perform business continuity planning duties. Very Important	Perform business continuity planning duties. N/A
Perform emergency planning duties.	Perform emergency planning duties. Not Important	Perform emergency planning duties. Slightly Important	Perform emergency planning duties. Important	Perform emergency planning duties. Very Important	Perform emergency planning duties. N/A
Perform IT disaster recovery planning duties.	Perform IT disaster recovery planning duties. Not Important	Perform IT disaster recovery planning duties. Slightly Important	Perform IT disaster recovery planning duties. Important	Perform IT disaster recovery planning duties. Very Important	Perform IT disaster recovery planning duties. N/A
Perform project planning duties.	Perform project planning duties. Not Important	Perform project planning duties. Slightly Important	Perform project planning duties. Important	Perform project planning duties. Very Important	Perform project planning duties. N/A
Monitor weather conditions.	Monitor weather conditions. Not Important	Monitor weather conditions. Slightly Important	Monitor weather conditions. Important	Monitor weather conditions. Very Important	Monitor weather conditions. N/A
Promote stakeholder engagement.	Promote stakeholder engagement. Not Important	Promote stakeholder engagement. Slightly Important	Promote stakeholder engagement. Important	Promote stakeholder engagement. Very Important	Promote stakeholder engagement. N/A
Provide emergency management training.	Provide emergency management training. Not Important	Provide emergency management training. Slightly Important	Provide emergency management training. Important	Provide emergency management training. Very Important	Provide emergency management training. N/A
Provide role-specific training (e.g., ICS 100, 200, 300, 400).	Provide role-specific training (e.g., ICS 100, 200, 300, 400). Not Important	Provide role-specific training (e.g., ICS 100, 200, 300, 400). Slightly Important	Provide role-specific training (e.g., ICS 100, 200, 300, 400). Important	Provide role-specific training (e.g., ICS 100, 200, 300, 400). Very Important	Provide role-specific training (e.g., ICS 100, 200, 300, 400). N/A
Review research outcomes (e.g., geographic, political, scientific, socio-cultural).	Review research outcomes (e.g., geographic, political, scientific, socio-cultural). Not Important	Review research outcomes (e.g., geographic, political, scientific, socio-cultural). Slightly Important	Review research outcomes (e.g., geographic, political, scientific, socio-cultural). Important	Review research outcomes (e.g., geographic, political, scientific, socio-cultural). Very Important	Review research outcomes (e.g., geographic, political, scientific, socio-cultural). N/A

Question Title

* 19. The following tasks pertain to managing mitigation programs. Please indicate how OFTEN you perform each of these tasks.

	Never	Sometimes	Often	Always	N/A
Ensure communication system effectiveness and inter-operability.	Ensure communication system effectiveness and inter-operability. Never	Ensure communication system effectiveness and inter-operability. Sometimes	Ensure communication system effectiveness and inter-operability. Often	Ensure communication system effectiveness and inter-operability. Always	Ensure communication system effectiveness and inter-operability. N/A
Implement mitigation protocols.	Implement mitigation protocols. Never	Implement mitigation protocols. Sometimes	Implement mitigation protocols. Often	Implement mitigation protocols. Always	Implement mitigation protocols. N/A
Advocate for hazard mitigation investments.	Advocate for hazard mitigation investments. Never	Advocate for hazard mitigation investments. Sometimes	Advocate for hazard mitigation investments. Often	Advocate for hazard mitigation investments. Always	Advocate for hazard mitigation investments. N/A
Research mitigation controls (e.g., environmental factors, laws).	Research mitigation controls (e.g., environmental factors, laws). Never	Research mitigation controls (e.g., environmental factors, laws). Sometimes	Research mitigation controls (e.g., environmental factors, laws). Often	Research mitigation controls (e.g., environmental factors, laws). Always	Research mitigation controls (e.g., environmental factors, laws). N/A
Prioritize mitigation activities.	Prioritize mitigation activities. Never	Prioritize mitigation activities. Sometimes	Prioritize mitigation activities. Often	Prioritize mitigation activities. Always	Prioritize mitigation activities. N/A
Identify mitigation controls.	Identify mitigation controls. Never	Identify mitigation controls. Sometimes	Identify mitigation controls. Often	Identify mitigation controls. Always	Identify mitigation controls. N/A

Question Title

* 20. The following tasks pertain to managing mitigation programs. Please indicate how IMPORTANT it is to perform each of these tasks.

	Not Important	Slightly Important	Important	Very Important	N/A
Ensure communication system effectiveness and inter-operability.	Ensure communication system effectiveness and inter-operability. Not Important	Ensure communication system effectiveness and inter-operability. Slightly Important	Ensure communication system effectiveness and inter-operability. Important	Ensure communication system effectiveness and inter-operability. Very Important	Ensure communication system effectiveness and inter-operability. N/A
Implement mitigation protocols.	Implement mitigation protocols. Not Important	Implement mitigation protocols. Slightly Important	Implement mitigation protocols. Important	Implement mitigation protocols. Very Important	Implement mitigation protocols. N/A
Advocate for hazard mitigation investments.	Advocate for hazard mitigation investments. Not Important	Advocate for hazard mitigation investments. Slightly Important	Advocate for hazard mitigation investments. Important	Advocate for hazard mitigation investments. Very Important	Advocate for hazard mitigation investments. N/A
Research mitigation controls (e.g., environmental factors, laws).	Research mitigation controls (e.g., environmental factors, laws). Not Important	Research mitigation controls (e.g., environmental factors, laws). Slightly Important	Research mitigation controls (e.g., environmental factors, laws). Important	Research mitigation controls (e.g., environmental factors, laws). Very Important	Research mitigation controls (e.g., environmental factors, laws). N/A
Prioritize mitigation activities.	Prioritize mitigation activities. Not Important	Prioritize mitigation activities. Slightly Important	Prioritize mitigation activities. Important	Prioritize mitigation activities. Very Important	Prioritize mitigation activities. N/A
Identify mitigation controls.	Identify mitigation controls. Not Important	Identify mitigation controls. Slightly Important	Identify mitigation controls. Important	Identify mitigation controls. Very Important	Identify mitigation controls. N/A

Question Title

* 21. The following tasks pertain to coordinating incident responses. Please indicate how OFTEN you perform each of these tasks.

	Never	Sometimes	Often	Always	N/A
Monitor external events.	Monitor external events. Never	Monitor external events. Sometimes	Monitor external events. Often	Monitor external events. Always	Monitor external events. N/A
Monitor on-going operations.	Monitor on-going operations. Never	Monitor on-going operations. Sometimes	Monitor on-going operations. Often	Monitor on-going operations. Always	Monitor on-going operations. N/A
Provide technical guidance during incidents.	Provide technical guidance during incidents. Never	Provide technical guidance during incidents. Sometimes	Provide technical guidance during incidents. Often	Provide technical guidance during incidents. Always	Provide technical guidance during incidents. N/A
Coordinate incident responses.	Coordinate incident responses. Never	Coordinate incident responses. Sometimes	Coordinate incident responses. Often	Coordinate incident responses. Always	Coordinate incident responses. N/A
Communicate with stakeholders.	Communicate with stakeholders. Never	Communicate with stakeholders. Sometimes	Communicate with stakeholders. Often	Communicate with stakeholders. Always	Communicate with stakeholders. N/A
Prepare situation reports.	Prepare situation reports. Never	Prepare situation reports. Sometimes	Prepare situation reports. Often	Prepare situation reports. Always	Prepare situation reports. N/A
Perform incident management duties.	Perform incident management duties. Never	Perform incident management duties. Sometimes	Perform incident management duties. Often	Perform incident management duties. Always	Perform incident management duties. N/A
Conduct resource management (e.g., equipment, facilities, personnel).	Conduct resource management (e.g., equipment, facilities, personnel). Never	Conduct resource management (e.g., equipment, facilities, personnel). Sometimes	Conduct resource management (e.g., equipment, facilities, personnel). Often	Conduct resource management (e.g., equipment, facilities, personnel). Always	Conduct resource management (e.g., equipment, facilities, personnel). N/A
Respond to incidents.	Respond to incidents. Never	Respond to incidents. Sometimes	Respond to incidents. Often	Respond to incidents. Always	Respond to incidents. N/A
Conduct incident debriefings (e.g., formal, informal).	Conduct incident debriefings (e.g., formal, informal). Never	Conduct incident debriefings (e.g., formal, informal). Sometimes	Conduct incident debriefings (e.g., formal, informal). Often	Conduct incident debriefings (e.g., formal, informal). Always	Conduct incident debriefings (e.g., formal, informal). N/A
Serve as a subject matter expert during an incident.	Serve as a subject matter expert during an incident. Never	Serve as a subject matter expert during an incident. Sometimes	Serve as a subject matter expert during an incident. Often	Serve as a subject matter expert during an incident. Always	Serve as a subject matter expert during an incident. N/A
Monitor potential service line disruptions.	Monitor potential service line disruptions. Never	Monitor potential service line disruptions. Sometimes	Monitor potential service line disruptions. Often	Monitor potential service line disruptions. Always	Monitor potential service line disruptions. N/A
Communicate with emergency response community (e.g., non-profit organizations, private, public).	Communicate with emergency response community (e.g., non-profit organizations, private, public). Never	Communicate with emergency response community (e.g., non-profit organizations, private, public). Sometimes	Communicate with emergency response community (e.g., non-profit organizations, private, public). Often	Communicate with emergency response community (e.g., non-profit organizations, private, public). Always	Communicate with emergency response community (e.g., non-profit organizations, private, public). N/A
Manage crisis communications.	Manage crisis communications. Never	Manage crisis communications. Sometimes	Manage crisis communications. Often	Manage crisis communications. Always	Manage crisis communications. N/A
Manage emergency response teams.	Manage emergency response teams. Never	Manage emergency response teams. Sometimes	Manage emergency response teams. Often	Manage emergency response teams. Always	Manage emergency response teams. N/A
Coordinate crisis management resources (e.g., crisis counseling, food, potable water, temporary housing).	Coordinate crisis management resources (e.g., crisis counseling, food, potable water, temporary housing). Never	Coordinate crisis management resources (e.g., crisis counseling, food, potable water, temporary housing). Sometimes	Coordinate crisis management resources (e.g., crisis counseling, food, potable water, temporary housing). Often	Coordinate crisis management resources (e.g., crisis counseling, food, potable water, temporary housing). Always	Coordinate crisis management resources (e.g., crisis counseling, food, potable water, temporary housing). N/A
Lead incident responses (e.g., field operations, tactical responses).	Lead incident responses (e.g., field operations, tactical responses). Never	Lead incident responses (e.g., field operations, tactical responses). Sometimes	Lead incident responses (e.g., field operations, tactical responses). Often	Lead incident responses (e.g., field operations, tactical responses). Always	Lead incident responses (e.g., field operations, tactical responses). N/A
Deploy emergency technology tools.	Deploy emergency technology tools. Never	Deploy emergency technology tools. Sometimes	Deploy emergency technology tools. Often	Deploy emergency technology tools. Always	Deploy emergency technology tools. N/A

Question Title

* 22. The following tasks pertain to coordinating incident responses. Please indicate how IMPORTANT it is to perform each of these tasks.

	Not Important	Slightly Important	Important	Very Important	N/A
Monitor external events.	Monitor external events. Not Important	Monitor external events. Slightly Important	Monitor external events. Important	Monitor external events. Very Important	Monitor external events. N/A
Monitor on-going operations.	Monitor on-going operations. Not Important	Monitor on-going operations. Slightly Important	Monitor on-going operations. Important	Monitor on-going operations. Very Important	Monitor on-going operations. N/A
Provide technical guidance during incidents.	Provide technical guidance during incidents. Not Important	Provide technical guidance during incidents. Slightly Important	Provide technical guidance during incidents. Important	Provide technical guidance during incidents. Very Important	Provide technical guidance during incidents. N/A
Coordinate incident responses.	Coordinate incident responses. Not Important	Coordinate incident responses. Slightly Important	Coordinate incident responses. Important	Coordinate incident responses. Very Important	Coordinate incident responses. N/A
Communicate with stakeholders.	Communicate with stakeholders. Not Important	Communicate with stakeholders. Slightly Important	Communicate with stakeholders. Important	Communicate with stakeholders. Very Important	Communicate with stakeholders. N/A
Prepare situation reports.	Prepare situation reports. Not Important	Prepare situation reports. Slightly Important	Prepare situation reports. Important	Prepare situation reports. Very Important	Prepare situation reports. N/A
Perform incident management duties.	Perform incident management duties. Not Important	Perform incident management duties. Slightly Important	Perform incident management duties. Important	Perform incident management duties. Very Important	Perform incident management duties. N/A
Conduct resource management (e.g., equipment, facilities, personnel).	Conduct resource management (e.g., equipment, facilities, personnel). Not Important	Conduct resource management (e.g., equipment, facilities, personnel). Slightly Important	Conduct resource management (e.g., equipment, facilities, personnel). Important	Conduct resource management (e.g., equipment, facilities, personnel). Very Important	Conduct resource management (e.g., equipment, facilities, personnel). N/A
Respond to incidents.	Respond to incidents. Not Important	Respond to incidents. Slightly Important	Respond to incidents. Important	Respond to incidents. Very Important	Respond to incidents. N/A
Conduct incident debriefings (e.g., formal, informal).	Conduct incident debriefings (e.g., formal, informal). Not Important	Conduct incident debriefings (e.g., formal, informal). Slightly Important	Conduct incident debriefings (e.g., formal, informal). Important	Conduct incident debriefings (e.g., formal, informal). Very Important	Conduct incident debriefings (e.g., formal, informal). N/A
Serve as a subject matter expert during an incident.	Serve as a subject matter expert during an incident. Not Important	Serve as a subject matter expert during an incident. Slightly Important	Serve as a subject matter expert during an incident. Important	Serve as a subject matter expert during an incident. Very Important