Mulmur Township is gathering information about broadband internet service to ensure we have current information to input into initiatives to improve access to broadband across the region. To help us identify area service levels, please complete this mini-survey.

Your personal information will only be used for purposes of policy and planning for residents, home-based businesses and farms in Dufferin County. Mulmur and Dufferin County are members of SWIFT. Southwestern Integrated Fibre Technology (SWIFT) is a non-profit municipality-led broadband expansion project created to improve internet connectivity in underserved communities and rural areas across Southwestern Ontario

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* 1. Please enter the following information:

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* 3. What is the current size of your business?

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* 4. Does your business subscribe to internet service at your address?

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* 6. Overall how satisfied are you with your current internet service for your business?

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* 7. Indicate the relevance of each of the following statements to your business's current access to the internet.

  Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Don't know Not applicable
Current internet speed/reliability is adequate
A faster/more reliable internet connection would not help my business productivity
The cost to upgrade is too expensive
An internet connection upgrade is not available where the business is located
I have more employees who need internet access
I need faster/more reliable internet to run new applications adequately
Increasing pressure from competition requires faster/more reliable internet
Increasing communication with clients requires faster/more reliable internet

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* 8. What company currently provides primary internet service at this business address?

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* 9. Please select the primary internet service connection at this business address:

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* 10. What was the initial set-up cost for your primary internet service at this business address?

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* 11. What is the current monthly charge (without additional charges) for the primary internet service at this business address?

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* 12. what is the bandwidth of the primary internet service at this business address? (Note, this will be indicated on your bill)

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* 13. Does your primary internet service at this business address have a data cap?

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* 14. In the past 12 months, have you exceeded your monthly data cap?

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* 15. In the past 12 months, the highest charge you paid for exceeding your monthly data cap is:

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* 16. In the past 12 months, the lowest charge you paid for exceeding your monthly data cap is:

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* 17. Please click on the following link and press start to run a speed test: https://performance.cira.ca Please provide the following data from your speed test:

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* 18. When did you perform this test?

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* 19. What was the approximate time you performed the test?

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* 20. Is your download speed within the guaranteed by your internet service provider in your contract?

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* 21. Is your upload speed within the range guaranteed by your internet service provider in your contract?

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* 22. Please use this space to provide any additional or final feedback relevant to the survey.

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