Hendricks County Communications Center - 911 Citizen Survey

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* 1. Full Name and Contact Info:

First Name:

Last Name:

Email Address:

Phone Number:

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* 2. Details of the Incident:

Location of Incident:

Date of Call:

Reason for Calling:

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* 3. How long did you have to wait before your call was answered by the 911 Calltaker?

Not at all long

Slightly long

Moderately long

Very long

Extremely long

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* 4. The Calltaker responded in a tactful, courteous, and professional manner?

Strongly Agree

Agree

Moderately Agree

Disagree

Strongly Disagree

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* 5. The questions asked by the Calltaker were clear and easy to understand?

Strongly Agree

Agree

Moderately Agree

Disagree

Strongly Disagree

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* 6. The Calltaker understood the type of assistance I required?

Strongly Agree

Agree

Moderately Agree

Disagree

Strongly Disagree

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* 7. How would you rate your overall experience with the Hendricks County Communications Center?

Excellent

Good

Fair

Poor

Not Sure

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* 1. Full Name and Contact Info:

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* 2. Details of the Incident:

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* 3. How long did you have to wait before your call was answered by the 911 Calltaker?

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* 4. The Calltaker responded in a tactful, courteous, and professional manner?

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* 5. The questions asked by the Calltaker were clear and easy to understand?

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* 6. The Calltaker understood the type of assistance I required?

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* 7. How would you rate your overall experience with the Hendricks County Communications Center?

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* 8. Comments (Recommendations, or Suggestions for Improvement):