What was the date and approximate time that you received H.E.L.P. truck assistance?

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* 2. What was the date and approximate time that you received H.E.L.P. truck assistance?

Date / Time
What type of problem did you have that required assistance?

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* 3. What type of problem did you have that required assistance?

What were the general weather conditions when you received H.E.L.P. truck assistance?

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* 4. What were the general weather conditions when you received H.E.L.P. truck assistance?

Where was your vehicle located?

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* 5. Where was your vehicle located?

How long did you wait for the H.E.L.P. truck to arrive?

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* 6. How long did you wait for the H.E.L.P. truck to arrive?

How did the H.E.L.P. truck driver know you needed assistance?

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* 7. How did the H.E.L.P. truck driver know you needed assistance?

Please rank the following two statements

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* 8. Please rank the following two statements

  No Opinion Do not agree Agree somewhat Agree Strongly agree
The H.E.L.P. truck driver was professional and courteous
Great service was provided
Was your issue resolved by the H.E.L.P. truck driver?

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* 9. Was your issue resolved by the H.E.L.P. truck driver?

Before receiving this assistance, were you aware that the Tollway H.E.L.P. program was sponsored by State Farm?

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* 10. Before receiving this assistance, were you aware that the Tollway H.E.L.P. program was sponsored by State Farm?

Please provide any additional comments.

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* 11. Please provide any additional comments.

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