The members of Front Range Fire Rescue are constantly seeking innovative ways to improve our service delivery to you, our customer. We place tremendous value on your input and we value your thoughts and opinions. Thank you for taking a few minutes to answer these questions to help us serve you better.

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* 1. I am a resident of:

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* 2. The area served by Front Range Fire Rescue (FRFR) is considered to have a "rural" population density, according to the U.S. Census Bureau. However, FRFR is staffed and operates at a level equal to that of a larger, urban fire department. Is this greater level of service important to you?

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* 3. What is your age?

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* 4. In 2013, FRFR entered into a contract with UCHealth EMS to provide 24/7 staffing for advanced life support ambulances in our Milliken and Johnstown fire stations. Prior to this contract, it routinely took an ambulance 19 to 22 minutes to arrive on scene. Ambulance response time is now far below 9 minutes for more than 90% of the critical medical calls in our district. Is it important to you that FRFR maintain this increased level of service?

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* 5. FRFR places tremendous importance on providing a fast response time to any emergency situation. Once we are notified of a call, our personnel arrive on scene in less than 7 and a half minutes for more than 90% of our emergency calls. Please let us know if this response time is acceptable to you.

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* 6. Have you or a family member received direct service from FRFR in the past 5 years?

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* 7. If you answered YES to the previous question, how satisfied were you with the service you received?

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* 8. Following is a list of services that FRFR provides to our community. Please rank them in order from most important (#1) to least important (#10).

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* 9. What social media platforms do you currently use or follow? Please check all that apply.

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* 10. Is there anything you would like to tell the Front Range Fire Rescue Board of Directors?

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* 11. If you would like a member of FRFR to follow up with you about this survey, please provide us with your contact information.

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