We want to know what high quality, safe care means to you

Quality and safety are central to the health care individuals receive. This is why Health Care Consumers' Association (HCCA) is undertaking an online public survey to identify:
  • what quality and safety in health care means to you
  • areas for improvement in the quality and safety of health care services provided by ACT Health; and
  • identify priorities for action for ACT Health
ACT Health (the state government department responsible for a range of publicly funded health services in the ACT) is in the process of developing their Quality and Safety Strategy which will focus on person centred, safe and effective care.

ACT Health have asked HCCA to collect information from consumers on what high quality and safe care means to you. The information collected from this survey will be given to ACT Health to ensure that the views of the ACT community are included in planning health services for the future.

About HCCA

HCCA is a health promotion charity and is the peak health consumer advocacy body in the ACT, since 1978. We give consumers (users of health services) a way to influence the health services available in the ACT. Surveys are one way you can participate in policy, planning and service decisions that affect your health.


Your answers are anonymous.

In completing this survey think about your own, friends, carers and family's experiences of ANY ACT Health fundedĀ health care you have had in the ACT.