GolfBC Guest Feedback Survey 2023

Thank you very much for choosing the GolfBC Group - Your First Choice for Golf. To assist us in achieving our goal of providing the highest level of hospitality, we would like to request that you take a few minutes to answer the following questions. Thank you very much and we look forward to seeing you again!

Question Title

* Which GolfBC facility in British Columbia did you most recently visit?

Nicklaus North

Mayfair Lakes

Olympic View

Okanagan Club: Bear

Okanagan Club: Quail

Gallagher's Canyon

Pinnacle

Question Title

* Which month was your visit? (select)

Question Title

* What was the purpose of your visit? (Check all that apply)

Golf

Restaurant/Dining (ie Table Nineteen)

Event (Wedding, Tournament, Banquet, Party etc)

Golf Lesson/Practice

Other (please specify)

Question Title

* How likely are you to recommend this facility to others?

1 - Not at all likely

10 - Extremely likely

1 - Not at all likely

10 - Extremely likely

Question Title

* How did we perform against your expectations?

	Did not meet expectations	Met expectations	Exceeded expectations	N/A
Overall Experience	Overall Experience Did not meet expectations	Overall Experience Met expectations	Overall Experience Exceeded expectations	Overall Experience N/A
Overall Cleanliness and Presentation of Facility	Overall Cleanliness and Presentation of Facility Did not meet expectations	Overall Cleanliness and Presentation of Facility Met expectations	Overall Cleanliness and Presentation of Facility Exceeded expectations	Overall Cleanliness and Presentation of Facility N/A
Arrival and Check-in	Arrival and Check-in Did not meet expectations	Arrival and Check-in Met expectations	Arrival and Check-in Exceeded expectations	Arrival and Check-in N/A
Practice Facility / Golf Academy	Practice Facility / Golf Academy Did not meet expectations	Practice Facility / Golf Academy Met expectations	Practice Facility / Golf Academy Exceeded expectations	Practice Facility / Golf Academy N/A
First Tee Host and Player's Assistant	First Tee Host and Player's Assistant Did not meet expectations	First Tee Host and Player's Assistant Met expectations	First Tee Host and Player's Assistant Exceeded expectations	First Tee Host and Player's Assistant N/A
Pace of Play	Pace of Play Did not meet expectations	Pace of Play Met expectations	Pace of Play Exceeded expectations	Pace of Play N/A
Overall Condition of the Golf Course	Overall Condition of the Golf Course Did not meet expectations	Overall Condition of the Golf Course Met expectations	Overall Condition of the Golf Course Exceeded expectations	Overall Condition of the Golf Course N/A
On-course Food and Beverage	On-course Food and Beverage Did not meet expectations	On-course Food and Beverage Met expectations	On-course Food and Beverage Exceeded expectations	On-course Food and Beverage N/A
Clubhouse Food and Beverage	Clubhouse Food and Beverage Did not meet expectations	Clubhouse Food and Beverage Met expectations	Clubhouse Food and Beverage Exceeded expectations	Clubhouse Food and Beverage N/A

Question Title

* What led you to come to this golf course today? (select as many as applicable)

Prior visit

Referral

Reputation of golf course

Print Advertisement

Online Advertisement

Social Media post

Trip Advisor (or similar)

Other (please specify)

Question Title

* Would you like to recognize a STAR employee?

Question Title

* Comments or suggestions?

Question Title

* Would you like us to contact you about your experience?

YES (provide contact information)

(Your contact information will only be used to follow up on your feedback, not for promotional purposes.)