Customer satisfaction survey

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* 1. What location are reviewing today?

Express on Brimhall and Calloway, Bakersfield,Ca

Express on Calloway and Meacham, Bakersfield,Ca

Express on Stockdale and Calloway, Bakersfield, Ca

Shafter Medical Pharmacy, Shafter, Ca

Express on 7th, Wasco, Ca

Express on 900 Kern, Taft, Ca

Express on 365 Campus, Hanford,Ca

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* 2. How likely is it that you would recommend Express Pharmacy to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

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* 3. Overall, how satisfied or dissatisfied are you with Express Pharmacy?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

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* 4. Which of the following words would you use to describe our services? Select all that apply.

Reliable

Convenient

High quality

Fast service

Unique line of services and products

Overpriced

Inconvenient

Impractical

slow service

Unreliable

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* 5. Which of the following services that we provide meet your needs?

Vitamins and supplements

Prescription medications

Compounded medications

Specialty medications

Diabetic supplies

Home delivery

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* 6. How would you rate the quality of our customer service?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

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* 7. How long have you been a customer of Express Pharmacy?

Less than six months

Six months to a year

1 - 2 years

3 or more years

I do not shop at your pharmacy anymore.

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* 8. How likely are you to visit our pharmacy again?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

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* 1. What location are reviewing today?

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* 2. How likely is it that you would recommend Express Pharmacy to a friend or colleague?

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* 3. Overall, how satisfied or dissatisfied are you with Express Pharmacy?

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* 4. Which of the following words would you use to describe our services? Select all that apply.

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* 5. Which of the following services that we provide meet your needs?

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* 6. How would you rate the quality of our customer service?

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* 7. How long have you been a customer of Express Pharmacy?

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* 8. How likely are you to visit our pharmacy again?

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* 9. Do you have any other comments, questions, or concerns?