DisasterAssistance.gov Satisfaction Survey

Department of Homeland Security

Federal Emergency Management Agency
DisasterAssistance.gov Customer Satisfaction Survey

OMB Control Number: 1660-0130

Expiration Date: 01/31/2025

PAPERWORK BURDEN DISCLOSURE NOTICE

FEMA Form FF-104-FY-22-202

Public reporting burden for this form is estimated to average 15 minutes per response. The burden estimate includes the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and submitting the form. This collection of information is voluntary. You are not required to respond to this collection of information unless it displays a valid OMB control number. Send comments regarding the accuracy of the burden estimate and any suggestions for reducing the burden to: Information Collections Management, Department of Homeland Security, Federal Emergency Management Agency, 500 C Street SW, Washington, DC 20472, Paperwork Reduction Project (1660-0130). NOTE: Do not send your completed form to this address.

All questions with an ( * ) require an answer. When leaving comments, please do not include any personal information (social security number, phone, address, etc.)

Your opinion matters! The answers you provide will help us improve our site for future users.

Question Title

* 1. How did you find out about our website? Select all that apply:

Community or Church Group

Aid/Disaster Worker

Social Media (Twitter, Facebook, etc.)

Television, Radio, Newspaper, etc.

Internet Search (Bing, Google, etc.)

Family, Friends, Neighbors

Other

Question Title

* 2. How would you rate your overall online experience?

Outstanding

Above Average

Average

Below Average

Poor

Outstanding

Above Average

Average

Below Average

Poor

If you answered "Below Average" or "Poor" please let us know why. Do not include any personal information (social security number, phone, address, etc.)

Question Title

* 3. Were you able to complete the purpose of your visit?

Yes

If "No", please describe why you could not complete the purpose of your visit (bad link, couldn't find information, etc.). Do not include any personal information (social security number, phone, address, etc.)

Question Title

* 4. Will you recommend this website to a friend or colleague?

Yes

Comments. Please do not include any personal information in your comments (Social Security Number, address, phone, Registration ID, etc.)